Customer Service Bus Monitor
Resume:
sarah Skaggs
Saint Charles, MO *****
*****.********@*****.***
Authorized to work in the US for any employer
Work Experience
Security Officer
Securitas - St. Louis, MO
June 2018 to Present
• Tell employees what to do and where to go.
• Answer any questions they may have to the best of my ability.
• Drive patrol car around property to make sure property is safe and secure.
• Observe and report any suspicious activity.
• Deescalate tense situations.
• Customer Service.
• Problem solving.
• Make sure building and employees and everyone else on property is safe. Retail Sales Associate
Spirit Halloween Super Store - St. Louis, MO
August 2018 to September 2018
• I helped keep the store nice and clean and stocked.
• Greeted customers on the way in store.
• Assisted with fitting rooms.
• Answered customer's questions and responded to help. Data Collector
Retail Data, LLC
May 2018 to June 2018
I go to stores and scan items on the shelves, then transmit to corporate after finished with job. Self Employed
Instacart - Saint Peters, MO
April 2017 to May 2018
• Drive to recommended job site, usually a grocery store.
• Pick up customer's groceries.
• Report any replacements and/or substitutions to customer through the Instacart app.
• Drive to customer's residence.
• Hand over the groceries.
• Pick up another order.
Wares Processor
Goodwill Industries - Saint Charles, MO
August 2016 to February 2017
I pick out wares to send out onto the front of the store so customers can buy them. Data Collector
Retail Data, LLC - Glen Allen, VA
December 2015 to April 2016
Responsibilities
I go to various job sites and scan items to report back to the office everyday. Skills Used
10-key, organizational skills, hand, eye coordination, visual, spatial skills, attention to detail, technology inclined to use an android and a gun scanner.
Puller/shopper
Keefe Group - Bridgeton, MO
October 2015 to February 2016
Responsibilities
I grab a work order, put down my number, grab a relevant sized bag and go down aisles and fill the bag with the items on the work order. After I am finished, I tape up the bag and put it in a box to be shipped to the corresponding building.
Accomplishments
I am an extra hand. I help out everyone when needed. Skills Used
hand/eye coordination, counting, physical labor.
Packager
synergetics - O'Fallon, MO
March 2015 to September 2015
Responsibilities
Package medical probes to ship out to businesses and private doctors. Accomplishments
I am excellent in the quality of my packaging.
Skills Used
Dexterity, fast paced, memorization, math skills, no customer service. Assembler
Anodyne, Inc. - O'Fallon, MO
November 2014 to February 2015
Responsibilities
Assembled needle parts inside a clean room.
Accomplishments
I accomplished repetitive tasks and helped the company ship out their orders faster. Skills Used
Hand and eye coordination. Basic math. Cleaning small parts. Caregiver
Right At Home - O'Fallon, MO
December 2011 to July 2014
Responsibilities
Cleaning clients houses, preparing meals, grocery shopping, pet care, administering medicines, companionship, exercising client, bathing client,
Skills Used
Compassion, patience, understanding, cleaning skills, problem solving abilities. Manager/actor
Mr. Bill's Thrills Haunted Barn and Trail of Terror - Troy, MO October 2007 to October 2011
Responsibilities
I scared people, managed other actors, problem solved situations. made sure other actors were doing their jobs and comfortable in the cold.
Accomplishments
Perfect attendance..
Scared the customers!
Skills Used
problem solving skills, staffing, organization, managing. Document Specialist
Citi - O'Fallon, MO
June 2011 to June 2011
Responsibilities
Sorted crates of files. Then organized them in crates. After that, sent them to the archival library and found the right customer file for the document.
Accomplishments
the company is more organized and more knowledgeable of where files are. Skills Used
Dexterity, strength (lifting), hand and eye coordination. Organizational skills. Support Staff
GC Services, Inc - Weldon Spring, MO
April 2004 to November 2009
Responsibilities
Restored, suspended and deactivated land lines per customer's orders. Called phone number to ensure phone is working correctly. Hung up when phone was answered. took phone number through a system GUI to ensure order was complete. Researched phone numbers to apply to customer to get the right phone number and customer together. Worked in Excel Spreadsheet. Managed a small group of people prior to transferring departments.
Credited money toward customer accounts through OCIS and RMS systems. Faxed and emailed invoices to clients per client's order. Printed information and filed said information. Made up invoices through OCIS and processed them in the system's GUI. Accomplishments
Perfect attendance, great performance prizes.
Skills Used
Typing, Excel Spreadsheet, command prompts, email, fax, printer, organization skills, filing, researching old accounts, invoicing.
Staff
Renovo Academy - Silex, MO
July 2008 to May 2009
I worked with troubled boys and taught them discipline with the help of other staff. I helped them get ready for the day, participated in activities with them, fixed them three meals a day, taught them the value of respect and manners and why it was important to have privacy and respect the privacy of others. Helped them with school work and life skills. The business closed a year later. Truck Loader
UPS - Earth City, MO
November 2003 to November 2003
Responsibilities
Loaded trucks Tetris style for distributing. carried heavy payload to trucks. sorted boxes, worked a conveyor belt. Used small trailers to haul cargo around warehouse. Skills Used
Organization, team work, communication skills, quick thinking and problem solving. Cashier
Schnucks - Saint Charles, MO
November 2002 to November 2002
Responsibilities
helped customers find items in store, stocked store, scanned and bagged items. cleaned, worked with others.
Skills Used
team work, problem solving skills, organization, customer service. Bus Monitor
Laidlaw transit, Inc - Saint Charles, MO
December 2001 to September 2002
Responsibilities
Strapped students in wheelchairs to the floor of bus, made sure the children were behaving well, aided the bus driver when needed. talked to the children. Skills Used
Compassion, understanding, willingness to learn, patience. Crew Member
Pizza Hut - Saint Charles, MO
June 2001 to November 2001
Responsibilities
took customer's orders over the phone, cleaned store. Made boxes up and attended meetings. Skills Used
Customer service, communication, cleaning, making pizzas, team work. Secretary / Receptionist
Harry's Transmission - Saint Charles, MO
April 2000 to May 2000
Responsibilities
Answered phones, worked with Microsoft Access to add vehicles, remove vehicles from database and get vehicle information . organized the vehicles and the database. called customers to let them know their vehicle is ready to be picked up. Mail sorting and file sorting. Skills Used
Customer service, organization, filing, sorting, computers, money, vehicle information gathering. Education
High school diploma in Liberal Arts and Sciences
St. Charles Community College - Saint Peters, MO
2012 to 2013
Liberal Arts And Sciences
St Charles Community College - Cottleville, MO
August 2001 to May 2005
diploma in Education
St. Charles high - Saint Charles, MO
1997 to 2001
Skills
• Scanning
• Microsoft Office (4 years)
• Research (7 years)
• Proofreading (4 years)
• Data Entry (5 years)
• Security (1 year)
• Martial Arts (2 years)
• Writing (5 years)
• Invoicing (4 years)
• Clerical (5 years)
• Computers (10+ years)
• Driving a stick shift (10+ years)
• Customer Service
• Organizational Skills
• Word
• Typing
• Management
• Notary Public (Less than 1 year)
• Excel
• Stocking
• Cash Handling
• Microsoft Excel
• Microsoft Word
• Android
• Basic Math
• Meal Preparation
• Microsoft Access
• Pet Care
• Commercial Cleaning
• Supervising experience
• Microsoft Outlook
• Editing
• Google Docs
Languages
• English - Expert
Links
http://linkedin.com/sarahskaggs
Awards
Perfect Attendance
Working at GC Services, I was a diligent worker and would get perfect attendance awards every month. There were occasions where I would miss some work, but would make up for it. This perfect attendance award also applies to school and college. Certifications and Licenses
CPR/First Aid
I have been certified in CPR and just recently, in 2016, re-evaluated and took a class on CPR to reacquaint myself with the new process.
Security Guard
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