Customer Service Human Resource
Resume:
RAMALJEET
KAUR
************@*****.***
Brampton, ON L6S 3H1
SKILLS
Self-motivated professional
Collaboration
Flexible & Adaptable
Customer Service
Conflict resolution
Microsoft Office
Good listening skills
MS Office
Teambuilding
Decision Making
Interpersonal Communication
Written Communication
Adaptability
Computer proficiency
Leadership
EDUCATION
Yorkville University
New Westminster, BC • Expected in 08/2023
Master of Arts: Counselling Psychology
Member of emergency crisis unit peel region
Member of candian counselling and psychotherapy
Sheridan College-Hazel McCallion Campus
Mississauga, ON • Expected in 12/2022
Post Graduation Certificate: Human Resource Management
Continuing education in [Master in counselling psychology]
Completed professional development in [Human resource and crisis management]
College of Nurses Ontario
Toronto, ON • 09/2016
Bachelor of Science: Nursing
CERTIFICATIONS
First Aid-CPR level C certified.
Crisis interventions certified.
counselling skills and problem solving certification
PROFESSIONAL SUMMARY
Dedicated Human resource professional with history of meeting company goals utilizing consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Reliable employee seeking Human resource position. Offering excellent communication and good judgment. Experienced Human resource coordinator with over 3 years of experience in star plastic Inc.
Excellent reputation for resolving problems and improving customer satisfaction.
WORK HISTORY
Star plastic Inc. - Human Resources Co-ordinator
Mississauga, ON • 01/2017 - 01/2020
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Served customers and followed outlined steps of service.
Exceeded goals through effective task prioritization and great work ethic.
Improved operations through consistent hard work and dedication.
Resolved problems, improved operations and provided exceptional service.
Identified issues, analyzed information and provided solutions to problems.
Participated in team-building activities to enhance working relationships.
Used coordination and planning skills to achieve results according to schedule.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
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