Relationship Manager Sales Representative
Resume:
Amalia Santiago
*** * ***** ***. ***# **** Tucson, AZ 85705
********.********@*****.***
Experience
Volunteer/ St Augustine Cathedral Parish - Tucson, AZ
relationship manager / bank of america
05/22/2017- 05/02/2022 (Chicago,IL) & (Tucson, AZ)
As an RM I confidently build strong relationships with clients by providing each one of them with a personalized and rewarding banking experience. Being in this position has allowed me to help my clients reach their financial goals as well as expand my own knowledge in the business field by partnering with nonprofit organizations and experts in the lines of small business, lending, and investments.
client service and sales representative / wells fargo bank
01/2015 to 05/2017 (Newark, NJ)
As a CSSR my daily responsibilities included balancing my cash box and educating customers on new banking tools. I also built long lasting relationships with clients by actively listening to their concerns and asking open-ended questions in order to uncover their financial needs and provide the best solutions for them.
Skills
Coaching, leading, active listening, multitasking, time management, proficient in Spanish, building /deepening long lasting relationships, providing personalized client service experience.
Education
as dregree in business administration 2016
Essex County College 3.1 GPA (Newark, NJ)
Barringer High School 3.6 GPA (Newark, NJ)
Bank Of America Development
Tittle – Officer for Bank of America - 2020
Pinnacle Winner (Bank Of America) - 2019
Completion of New Role Relationship Manager & Lending Specialist Training (Bank Of America) – January 2020 NMLS-1948961
Completion of Spanish In-Role Developing Program (Bank Of America)– 2019
Developing Leadership Skills for Financial Center Program (Bank of America)-2020
Completion of New Role Corporate Employee Banking & Investing Relationship Manager
(CEBI- RM) (Bank Of America)- March 2022
Volunteer Experience or Leadership
Spanish Coalition for Housing (Chicago, IL) 2017 – 2022
The Resurrection Project (Chicago, IL) 2017-2022
Pilsen Chamber of Commerce (Chicago, IL) 2019-2020
Employee Development Pilsen Center (Chicago, IL) 2018-2020
Employee Development Cermak & Western Center (Chicago, IL) 2021- 2022
Better Money Habits Champion for Bank Of America (Chicago, IL) 2018- 2022
References
Gina Salas
7631 S Maplewood Ave
Chicago IL 60652
Erick Flores Campos
130 George Street Apt 516
Bensenville IL 60106
Xavier Velazquez
389 Watchung Ave N
Plainfield, NJ 07060
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