Customer Service Safety Manager
Resume:
NaTasha Johnson
** ******* ***** *********, ******* 30016
910-***-**** ***********.**@*****.***
Hiring Manager
Dear Hiring Manager,
Thank you for the opportunity to apply for the Patient Care Technician/Phlebotomist Technician role at your company. After reviewing your job description, it’s clear that you’re looking for a candidate that is extremely familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations.
I am hard-working professional who has been consistently praised as quality-oriented, hard worker, and focused by my co-workers and management. Over the course of my 17 years career, I’ve developed a skill set directly relevant to the Patient Care Technician role you are hiring for. Overall, I have consistently demonstrated leadership, teamwork, and management abilities in every aspect of my Patient Care Technician role at DaVita, and I invite you to review my detailed achievements in the attached resume.
After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at 910-***-**** or via email at ***********.**@*****.*** to arrange for a convenient meeting time.
Thank you for your consideration, and I look forward to hearing from you soon.
Thank
Sincerely,
NaTasha Johnson
NaTasha Johnson
50 Dunning Keep
Covington, Georgia 30016
***********.**@*****.***
Objective:
To continue my career in an environment that is both challenging, the potential for growth, and to continually develop and discover new resources that will enable me to make a difference in the lives of the individuals I encounter.
EDUCATION
Professional Medical Training Center-Florence, South Carolina
Certificate: Phlebotomy Technician
Completion: August 2019
Wor-wic Community College- Salisbury, Maryland
Diploma: Phlebotomy Technician
Completion: August 2000
Arcadia High School
High School Diploma
Graduated: June 1996
T.H. Badger Technical Center Health Occupations-Oak Hall, Virginia
Certificate: Nursing Assistant
Completion: June 1996
BLS-CPR Certified
Certified Clinical Hemodialysis Technician
Certified Phlebotomist Technician
WORK EXPERIENCE
11/2020 to now Dialysis Care Center
●Evaluate vascular access for patency and report any finding to the nurse.
●Triage patient pre and post treatment and report unusual findings to charge nurse.
●Manage heavy daily patient volume to maintain a productive flow in a timely manner.
●Preceptor to all new employees and current employees
●Vascular Access Manager
●Patient Educator
●Safety Leader
●Master Cannulator, Lead Technician
●Venipuncture on new employees, current employees, and patients.
08/2015 to 11/2020 DaVita- Patient Care Technician
●Evaluate vascular access for patency and report any findings to the nurse.
●Obtain necessary pre and post treatment vital signs and weight. Report unusual findings to charged nurse.
●Assists with scheduling.
●Maintains departmental tracking logs.
●Performs routine general office duties such as filing, copying, and scanning.
●Venipuncture on new employees and annual lab testing.
●Perform administration of heparin as delegated or allowed by state law.
●Safety Manager
●Preceptor
●Master Cannulator and Patient Care Technician III
07/2004 to 08/2015 Fresenius Medical Care- Patient Care Technician
●Provide a safe and effective dialysis for patients under the supervision of a licensed nursing.
●Setup and operation of hemodialysis machines.
●Assist in the maintenance of a safe and clean environment.
●Assist in customer service to all internal and external customers/patients.
●Obtain necessary pre and post vital signs.
●Perform vascular access cannulation and report any difficulties or unusual findings to nurse supervisor.
●Administration of heparin as delegated or allowed by state law.
●Initiate and discontinue treatment according to policy and procedures.
●Venipuncture on new employees and annual lab testing.
●Vascular Access Manager
●Preceptor
●Master Cannulator
●Lead Technician
●PCT III
01/2000 to 07/2004 Three Lower Counties Community Services, INC.-Phlebotomist Technician
●Performing venipuncture on patients of different ages.
●Assisting pediatric providers with any procedures including performing EKGs and assessing in the course of action in emergency situations.
●Triaging patients and recording all relevant information in patient charts and subsequent referrals.
●Pulling patient charts and placing laboratory results in their charts.
●Reporting results to the doctors.
●Entering data and customer service.
08/2002 to 09/2003 Laboratory Corporation of America- Phlebotomist Technician
●Performing venipuncture on patients of different ages.
●Perform urine drug screens.
●Perform customer service including billing and ordering of supplies.
●Collect urine and blood specimen per laboratory order and doctor order.
●Explain the procedure and reason for the test to the patient.
●Prepare and collect specimens for testing and analysis
Skills and proficiencies
I am very knowledgeable with various computer applications. I have the ability to use Microsoft word, Excel, Proton, Snappy, Email, operate multi-line telephone system, GAIA, share point, and maintain effective working relationships with others.
Contact this candidate