Customer Service Joliet
Resume:
Mary Morris
Shorewood IL. *****
******************@*****.***
Objective: To obtain a full time position with a company seeking an individual who is dependable with excellent customer service skills and positive attitude to achieve goals and common objectives.
Experience: Old Fashion Pancake House Joliet,IL. 60435
Server August 2017 to present
• Totaled checks, presented them to customers, and accepted payment for services.
• Provide fast and friendly service to guest and co-workers
• Communicate clearly and effectively to insure guests orders are prepared as ordered; despite language barriers.
• Maintain table standards and cleanliness.
• Stock supplies in a timely manner.
Old Fashion Pancake House Joliet, IL. 60435
Server July 2015 to June 2016
Mama Ventura's Gettysburg, PA.
Server, Fine Dining December 2011 December 2016
• Monitored food distribution, ensuring that meals were delivered to the correct recipients and that guidelines such as those for special diets were followed.
• Monitored food preparation and serving techniques to ensure that proper procedures were followed.
Scozzaro's New Oxford, PA.
Server/ Bartender March 2003 to December 2011
• Arranged bottles and glasses to make attractive displays.
• Collected money for drinks served.
• Balanced cash receipts.
• Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, and ordering taxis and other transportation for intoxicated patrons.
• Took beverage orders from serving staff and directly from patrons.
• Mixed ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks.
Education: Littlestown High School Littlestown PA
High School Diploma
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