Dayne A. Williams
**** ** **** ***,**********, FL,33319
**************@*****.***
DOB: JANUARY 29, 1980
OBJECTIVE
Seeking a position in Software Engineering or Computer Networking to utilize my analytical and problem-solving skills and gain further experience in computer networks while enhancing the company’s productivity and reputation. However, I would enjoy discussing other available positions in which I can use my analytical, problem solving and troubleshooting skills.
EDUCATION
Bachelor of Science in Computing with Management Studies Sept 2001 – May 2003
University of Technology, Jamaica (UTECH)
●Studies focused in Application Development, IT Project Management, Technical Planning, and Business Case Analysis. Created working prototypes for numerous web site projects and desktop applications.
Diploma in Computer Studies Sept 1998 – May 2001
University of Technology, Jamaica (UTECH)
●Major in Software Engineering, minors in Networking and Hardware Technologies.
EXPERIENCE
Sole Proprietor, Aug 2015 – Present
Dayne Taxi & Tour Services, Kingston, Jamaica
Key Responsibilities:
●Manage and execute airport & hotel transfers.
●Manage and execute excursions and tours.
Software Quality Assurance Analyst, Jul 2001 – Aug 2015
Fiscal Services Limited, Kingston, Jamaica
Key Responsibilities:
●Analyze business and system requirements, develop test plans, audit plans, and verify bug fixes.
●Design and manage detailed test cases for functional, system integration, and user acceptance testing.
●Prepare and verify the test environment for User Acceptance Testing.
●Create and manage SQL-queries/procedures for database and backend testing.
●Create and manage test scripts for regression and stress testing using WinRunner, Test Director, IBM Rational Functional Tester and IBM Rational Test Manager.
●Maintain a repository for reporting and tracking bugs, and provide updates on resolved bugs.
●Prepare and manage schedules for the execution of automated and manual tests.
Summer Intern, Jul 1999 – Aug 1999
Nutrition Products Limited, Kingston, Jamaica
●Key role data entry, software upgrades, and PC Maintenance.
CERTIFICATION
●ISTQB Certified Tester Foundation Level (CTFL) Sep 26, 2013
●CompTIA Advanced Security Practitioner (CASP) Sep 02, 2013
●Cisco Certified Network Associate (CCNA). Feb 03, 2012
●Cisco Certified Network Associate Voice (CCNA Voice). July 20, 2012
TRAINING
●Business Communication.
Focus - Business Reports, Critical Thinking, Steps in the Writing Process and Summary Writing.
●Cisco VOIP Technology.
Focus- Implementing and Managing VoIP solutions using Cisco Unified Communication Manager Express (CME), Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Presence.
KEY SKILLS
●Networking
Proficiency configuring Cisco Switches & Routers, Routing Protocols (OSPF, EIGRP, IGRP, RIP, IS-IS, BGP4), Routed Protocol (TCP/IP, IPX/SPX). Designing IP addressing schemes, Troubleshooting Network Connectivity problems using OSI Layer approach.
Some experience configuring Juniper Switches & Routers, Cisco Unified Communication Manager.
●Tools
Proficiency using MS Office Suite, Visio, Rational Functional Tester (RTF), Rational Test Manager (RTM), Win Runner and Test Director.
Some experience using Wire Shark, Microsoft Network Monitor and Sniffer Pro Network Analyzer.
●Languages
Proficiency using C, C++, Java, JavaScript and SQL.
Some experience using PHP, Visual Basic, HTML, JSON, Python, and Perl.
●Operating Systems/Database
Proficiency using Linux/UNIX, Windows, Informix SQL, IBM DB2, and MySQL
●Soft Skills
Great Analytical and Problem-Solving, Good Communication skills, Good Listening skills, Adaptable and a fast learner.
ACTIVITIES & AWARDS
●Chicago Concerned Jamaicans Scholarship / (Alfred Sangster Award). March 2001
REFEREE
●Available upon request.