Customer Service Bartender

Ross Alenik

** *** ******, **********, ** *****

516-***-****

**********@*****.***

Objective: Obtain a position that allows me to incorporate my skills in customer service and customer relations

Counterperson August 2020-Present

Porto Fino Italian Restaurant, Levittown, NY

* Serving food and drinks

* Daily cash, credit and debit card handling

* Clean and sanitize all food prep areas

* Maintain high standards of customer service

Counterperson February 2017-July 2020

Bagel Boss Hicksvile, NY

* Warmly greet customers to promote great customer service and a positive ordering experience

* Maintained high standards of customer service during high-volume work shifts and fast pace operations

* Operated POS system, collected payments and provided accurate change

* Maintained high standards of sanitation

Bartender May 2016-May 2017

Truillo Doro Italian Restaurant, Hicksville, NY

* Provided bar patrons with superior service and an enjoyable, memorable experience

* Excelled at upselling customers from shelf to premium brands

* Complied with food and beverage sanitation regulations Bartender February 2013-May 2016

Singletons Restaurant, Bethpage, NY

* Greeting customers with an enthusiastic and courteous manner

* Taking and creating multiple drink orders at once

* Assessing customer's needs and preferences and making appropriate recommendations

* Complied with food and beverage regulations

Bartender December 1993-February

2013

Christianos Italian Restaurant, Syosset, NY

* Serving guests efficiently with complete knowledge of food and beverage menus

* Skilled at customer service, conversation skills and upselling

* Built a customer base by providing a positive and enjoyable customer experience Education

Bachelor of Science Management/Marketing

C.W. Post College-Brookville, NY

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