Paul Reetzke

Concord, NC *****

adq5xb@r.postjobfree.com

+1-704-***-****

Work Experience

SNF Family & Patient Liability Solutions Liaison

HRM CONSULTANTS, INC

July 2018 to December 2020

Create rapport with family to coordinate family intervention when patients medical state is too severe to comply

● Responsible for determining which patients qualify for additional financial assistance based on condition

● Caseload includes all skilled nursing facility referrals throughout the midwest. Sales Representative

CHICAGO ROOTS

July 2019 to November 2019

Assist general manager with day to day tasks.

● Pallet inventory loading/unloading

● Applied advertising/market strategies to create displays intended to encourage the purchase of high profit margin

products throughout the shop

Assistant Manager

CHICAGO ROOTS

November 2019

Open & Close store

● Count cash drawers and coordinate change orders for employees

● Answer questions from customers and clients over the phone, email and in person

● Ensured individual financial reports align with store operations

● Counsel Staff

● Collaborate with supervisors regarding, marketing, sales and social media strategies NURSE ANESTHETISTS

AMERICAN ASSOCIATION OF

July 2018 to September 2018

Meetings & Planning (Temporary Work)

● Assisted with the organization & planning of upcoming Annual Conferences

● Safely and securely cataloged and organized outdated training material Community Liaison

Chicago Lakeshore Hospital - Chicago, IL

March 2018 to June 2018

Managed communication between hospital and local school systems with mental health crises. Asst. Manager - Education Coordination

HRM CONSULTANTS, INC

January 2017 to May 2018

Oversaw approval and payments of $70 million annually from Medicaid and managed care insurers

● Develop procedural guidelines & expectations for company staff at client hospital

● Research, development and training of curriculum & lesson plans for company staff

● Liaison between client hospital directors, managers and company staff - supervised caseload of 1,000 patients annually

● Appeal coordinator at the State Illinois to ensure client is properly represented when further determination is necessary

Liability Solutions Case Manager

HRM CONSULTANTS, INC

May 2014 to May 2018

Client: Chicago Lakeshore Hospital, Chicago Lakeshore Children's Pavilion

● Ensure approval and payment of $1 million annually in hospital claims

● Account representative & verifier for one of Chicago's largest Private Behavioral Health & Addiction Treatment Centers

● Collaborate closely with the business office team in order to significantly decrease month-to-month liability numbers

● Responsible for quickly assessing and creating a rapport with a patient and often their families in order to understand

which insurers would provide the best financial and medical solutions

● Coordinate interaction between myself and the State of Illinois to ensure a final determination of caseload

Assistant Creative Director & Technical Support

Mt. Sinai Hospital, Mercy Hospital, Holy Cross & Kindred Hospital St. Louis May 2014 to July 2014

05/2014 - 07/2014

● Managed problem accounts throughout each client hospitals

● Created the successful transition from paper applications to digital applications

● Supported the technology department with integration of laptops

● Effectively communicated benefit options with patients and families in order to ensure the best for their loved ones

SUPREME IMAGE, INC.

Assistant Creative Director & Technical Support

Assistant Creative Director & IT Support

Hendrick Motorsports

January 2012 to April 2014

01/2012 - 04/2014

● Responsible for the overall creative direction, design and post production/editing of all projects while utilizing tools from the various Adobe Creative Suites.

● Developed database for an easy, secure collection and retrieval of companies' expansive digital archives.

● Troubleshooter for all networking issues, project backups and data archiving which included photo, print & video.

Education

Bachelor of Arts

University of North Carolina at Charlotte - Charlotte, NC Skills

• Sales experience

• Liaison

• Medicaid

• Training

• Creative direction

• Inventory

• Customer service

• Healthcare

• Medical industry

• Mental health

• Healthcare management

• Team building

• Policy development

• Microsoft office

• Post-production

• Video editing

• Social work

• Filming

• Managed care

• Video production

• Photography

Assessments

Work style: Reliability — Completed

December 2019

Tendency to be dependable and come to work

Full results: Completed

Sales skills — Highly Proficient

November 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Highly Proficient October 2019

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient

Verbal communication — Highly Proficient

October 2019

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Proficient November 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Motivated Healthcare Professional of 6 years, focused on advocacy of the mental health community through innovation, research and community education. ADDITIONAL SKILLS/BACKGROUND

Microsoft Office (10+ years), Adobe Creative Suite (10+ years), Information Technology (10+ years), Creative Direction

(10+ years), Sales Experience (6 years), Mental Health Services (5 years), Social Work (6 years), Medical Industry Liaison (6 years),

Healthcare Management (6 years), Management, Inventory, training, Sales, Medicaid (6 years), Insurance Verification (6 years),

Policy Development (5 years), Customer Service Skills, Team Building, Inventory Management

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