ALISON HINOJOSA

Anaheim, CA ***** C: 714-***-**** adq5x2@r.postjobfree.com

SKILLS

●Cash handling accuracy

●Energetic self-starter

●Superb time management

●Team player mentality

●Reading comprehension skills

●Reliable and punctual

●Customer service

EXPERIENCE

03/2019 to 11/2019

Hostess/ Server

Golden Corral Anaheim, CA

●Answered front of house phone to inform customers of wait times, take reservations

●Answered customers' questions about hours, seating, current wait time and other information.

11/2019 to 12/2019

Sales Associate

Cricket Wireless Anaheim, CA

●Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions

●Arranged new merchandise with signage and appealing displays to encourage customer sales

●Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

4/2020 to 6/2020

Cashier

Wingstop - Garden Grove, CA

●Helped customers with their orders and handled to go orders and call orders

●Offered specials and surveys to sell more food

11/2020 to 01/2021

Brand Associate

Old navy - Anaheim, CA

●Worked on the sales floor and folded clothes and helped customers find items or with any questions

●Curbside pick up and online orders

●Promoted rewards program everyday

8/2021 to Current

Admin specialist

National Auto Loan Network - Tustin, CA

●Transfer applications to lender on EOriginal and mail Wet signatures

●Maintain UPS, FedEx, and USPS mail for funders

●Handle Authorization of Payoffs

●Email clients Notice of Assignment for required lenders

●SAC remit and transfer applications

●Report to manager and CEO for Ancillary reports

●Lien Perfections for titles department

Cash checks from previous day

• Make labels to send out payoff checks to Lenders

• Answer Customer Service Emails and Calls

• Cancel customers products with reason

• Make cancellation checks out to lender or customer.

• Insert VSC and P+F in system for every customer that funded daily.

• Make Payoff checks out to lenders

• Call customers for introduction and for any questions or concerns they might have.

EDUCATION AND TRAINING

05/2019

High School Diploma

Magnolia High School Anaheim, CA

8/2019 - Current

Associated Degree/ Real estate license

Santa Ana College/ Santiago Canyon College

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