Data Entry Medical Billing
Resume:
Shalita Minor
Resume
Houston, TX *****
***************@*****.***
Actively pursuing a Professional Career as a Customer Service Representative/Front Desk Receptionist, with a progressive organization in which I can fully utilize my Training and Experience to Promote Excellent Leadership, and Teambuilding. Administrative Expertise: ICD-9 coding, account reconciliation, chart filing (alpha and numeric),
insurance verification, Microsoft Office (Word, Excel), Windows 10, faxing, copying, multi-line phone
(telephone etiquette)
Authorized to work in the US for any employer
Work Experience
Patient Client Coordinator
US Bioservices (Spectraforce Staffing) - Dallas, TX January 2021 to Present
Outbound Calls to Patients to schedule delivery for medications, Data Entry, Reviewing EOB's, Claims, Grants, Insurance verification, Faxing to Physicians and Pharmacies. Inbound Calls from Medical Doctor Offices to schedule deliveries.
Data Entry Operator
Burnett Specialists - Houston, TX
October 2020 to October 2021
Temporary Position-Vroom
Data Entry, Responding to Customers & Carriers(Dealership) Inbound Emails regarding vehicles for pickup to Auctions. Reviewing Customers accounts for delays. Corresponding with Upper management for Escalated Issues. Problem solving, Verifying addresses. Customer Service Representative
AHCM Inc. - Houston, TX
October 2018 to August 2020
Incoming & Outgoing Calls from Members calling to inquire about their Health Insurance Coverage, providing Information regarding Billing, Pharmacy Coverage, Verifying Coverage with Various Insurance Companies, Data Entry, Photocopying, Faxing, Internet Searches, Posting Payments, Updating Members Profiles, Corresponding with Members providing Professionalism verbally and emails. Receptionist (Temporary Position)
Fort Bend Rheumatology - Sugar Land, TX
March 2017 to October 2018
Insurance verification, triage, answering multi phone lines, scheduling, faxing, send medical records, prior authorization, computerized data entry, chart filing, EMR, multi screen operation, HIPAA and OSHA compliance, ICD 10 coding
Home Health Care Aide
Alief HomeHealth Care - Houston, TX
January 2010 to March 2017
monitoring, patient assisting, vital signs, daily grooming, daily activities assistance, Light Housekeeping,light cooking. Scheduler
Plaza Research - Houston, TX
2008 to 2010
Screening client varies for surveys, data entry, faxing, managing incoming and outgoing calls from company database, customer service with clients that participate in various seminars. Investigator
Carco - Houston, TX
2003 to 2007
Filing, Data entry, verifying clients applications for employment, faxing, verifying credentials, customer education, photocopying, internet researches, imputing applicants information for various companies
Interviewer
HOUSTON WORKS - Houston, TX
September 1993 to March 1994
scheduling appt for summer youth, data entry, photocopying, verifying clients information, screening applicants, faxing
Education
Medical
Houston, Texas - Houston, TX
January 2009 to January 2010
High school diploma (Night Adult School) in Administrative Medical Billing & Coding
Professional Career Training Institute - Houston, TX January 2009 to January 2010
High school diploma or GED
Skills
• Front Office (10+ years)
• Front Desk (10+ years)
• Scheduling (2 years)
• Filing (10+ years)
• Data Entry (10+ years)
• Microsoft Office (7 years)
• Organizational Skills (10+ years)
• Medical Billing (2 years)
• Medical Coding (2 years)
• Analysis skills
Assessments
Customer Service Skills — Familiar
August 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Basic Computer Skills: PC — Completed
August 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Verbal Communication — Familiar
August 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Data entry: Attention to detail — Completed
March 2021
Maintaining data integrity by detecting errors
Full results: Completed
Data entry: Accuracy — Proficient
March 2021
Entering data quickly and accurately
Full results: Proficient
Typing — Completed
March 2021
Transcribing text using a standard keyboard
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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