Entry Associate Data
Resume:
DERECHE, JAEL
*** ***** ***. ****, ***** Pardo, Cebu City
Contact No.: 095********
OBJECTIVES:
To seek a position in your company where I can practice more of my skills and knowledge.
JOB EXPERIENCES:
Company Name: IRESPONSE BUSINESS SOLUTIONS, INC.
Address : Unit 303, 3rd floor, H2N Building 2, Ocampo Drive, White Road
Inayawan, Cebu City, 6000 Philippines
Position : Quality Verifier
Date : December 16, 2020 – December 6, 2021
RESPONSIBILITIES:
Listened recorded live calls.
Do check YES or NO to the default checkbox in the dashboard if the agent asks or not the item for the specific scorecard.
Company Name: IRESPONSE BUSINESS SOLUTIONS, INC.
Address : Unit 303, 3rd floor, H2N Building 2, Ocampo Drive, White Road
Inayawan, Cebu City, 6000 Philippines
Position : Calibrator
Date : June 23, 2019 – December 16, 2020
RESPONSIBILITIES:
Listened recorded live calls from QA’s.
Listened and reviewed calibrated calls or perform side-by-side while communicating feedback to
QA’s.
Company Name: IRESPONSE BUSINESS SOLUTIONS, INC.
Address : Unit 303, 3rd floor, H2N Building 2, Ocampo Drive, White Road
Inayawan, Cebu City, 6000 Philippines
Position : Quality Verifier
Date : November 20, 2018 – June 23, 2019
RESPONSIBILITIES:
Listened recorded live calls.
Do check YES or NO to the default checkbox in the dashboard if the agent asks or not the item for the specific scorecard.
EDUCATIONAL ATTAINMENT:
College : University of Cebu – Main Campus
Course : Bachelor of Science in Computer Science
School Year : 2007 - 2009
Secondary : Mambaling Night High School
School Year : 2000 - 2004
Elementary : Mambaling Elementary School
School Year : 1997 – 1999
Elementary : Genaro Perez Elementary School
School Year : 1992 – 1997
PERSONAL INFORMATION:
Age : 35 years old
Gender : Female
Civil Status : Single
Weight : 154 lbs.
Height : 5’2
Citizenship : Filipino
Religion : Roman Catholic
CHARACTER REFERENCES:
Hon. Jun Gabuya
Cebu City Councilor
Hon. Omar Louie Rey Kintanar
Brgy. Councilor
Angeli Salasinas
Quality Assurance Analyst
Judilla Aballe
Quality Assurance Analyst
Nieves Canabe
Julie’s Supervisor
I hereby that the above information is true and correct to the best of my knowledge and belief.
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