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Customer Service, Branch Manager, LTL Area Lead

Atlanta, GA
May 22, 2022

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**** ***** ******, *******, ** 30101 · 334-***-****

Dedicated manager with 9 years of experience combining management and customer service expertise in finance and fast food Looking for a position as management in a fast growth company



LTL AREA LEAD, Elanders americas

Prepare documents (work orders, BOLs), Ship orders, etc. Runs shipping dock, manages truck shipments, manages associates, communicates efficiently with upper management, clients, truck drivers

JULY 2020 – OCTOBER 2020

RECEIVING AREA LEAD, elanders americas

Examine contents and compare with records (Manifests, Invoices, Orders).

Verified accuracy of shipments

MAY 2019 –JULY 2020

INVENTORY, elanders americas

Adjusting quantity of items in system

Pulling orders

Operating equipment

MARCH 2017 – MAY 2019

LEAD, elanders americas

Extremely quick learner

Ensured production quota was met

JULY 2016 – MARCH 2017

LANDSCAPING, Carroll nursery

Installed rock gardens, ponds and irrigation systems in accordance with client specifications. Mowed and edged lawns and flowerbeds using blowers, shovels, and rakes. Planted seeds, bulbs, ground covers and trees

SEPTEMBER 2014 – MAY 2016


Train workers in food preparation, and in service, sanitation, and safety procedures. Compile and balance cash receipts at the end of the day or shift. Supervise and participate in kitchen and dining area cleaning activities. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety. Operate cash registers to accept payments for food and beverages. Assist with preparing and serving food and beverages

DECEMBER 2013 – JULY 2016


Dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes. Mow or edge lawns, using power mowers or edgers. Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls. Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes. Gather and remove litter. Trim or pick flowers and clean flower beds

JULY 2005 – DECEMBER 2013


Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. EDUCATION CERTIFICATIONS SKILLS Examine, evaluate, or process loan applications. Approve, reject, or coordinate the approval or rejection of lines of credit or personal loans. Prepare financial or regulatory reports required by laws, regulations, or boards of directors. Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping. Oversee the flow of cash or financial instruments. Review collection reports to determine the status of collections and the amounts of outstanding balances. Recruit staff members and oversee training programs. Submit delinquent accounts to attorneys or outside agencies for collection. Evaluate data pertaining to costs to plan budgets.

JUNE 2004 – JULY 2005


Answer customers' questions about merchandise and advise customers on merchandise selection. Compare merchandise invoices to items actually received to ensure that shipments are correct. Take inventory or examine merchandise to identify items to be reordered or replenished. Pack customer purchases in bags or cartons. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Stamp, attach, or change price tags on merchandise, referring to price list. Store food in designated containers and storage areas to prevent spoilage. Take and record temperature of food and food storage areas such as refrigerators and freezers.


MAY 2004

ADVANCED HIGH SCHOOL DIPLOMA, Houston county high school

Top 10 of Class


balance, budgets, cash receipts, cash registers, Clerical, credit, Decision Making, edge, financial, hand tools, Inspect, inventory, pick, quality, safety, securities, tables, Time Management, training program


Clerical Administration and Management Customer and Personal Service Judgment and Decision Making Time Management Monitoring Service Orientation Food Production

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