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Clara Ca Customer Service

Location:
Santa Clara, CA
Posted:
May 22, 2022

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Resume:

Sukhjinder singh gill

adq5h2@r.postjobfree.com/ 408-***-**** / santa clara CA 95054

PROFESSIONAL EXPERIENCE

Phlebotomy (Onsite/mobile) Diagnostic Lab and Radiology, San Jose 12/2017 - present

Working independently without supervision

Accurately drew blood samples from conscious and unconscious patients

Interacting and collecting samples from 30-50 patients a day

Conducting proper patient identification by matching their information with the order details

Labeling of samples at the patient bed-site to eliminate the risk of mislabeling

Dropping off STAT orders to nearby hospitals as soon as possible

Centrifuge blood samples promptly and separating plasma/serum whenever necessary

Working with a vast number of patients of all ages, family members, and nursing staff daily

Being friendly, courteous and sympathetic when it comes to working with patients

Keeping my cart stocked and well organized and lending a helping hand to the manager with various tasks such as inventory, stocking, and delivering supplies whenever necessary

Cashier seven eleven, sanjose 08/2014– 09/2015

Handling cash transactions with customers

Greeted customers when entering and leaving

Providing services of an acting lead whenever required

Answering phone calls to take orders

Guiding customers and provide relevant information.

SKILLS AND HIGHLIGHTS

Handling routine and STAT orders on time

Collecting various types of samples and dropping off to the appropriate departments

Providing excellent customer service throughout my line of work

Neonatal heel sticks and capillary punctures.

Knowledge and the efficient use of various types of needles and other equipment

Working with patients naturally to connect with them

Sufficient knowledge of medical terminology

Complying with HIPAA regulations and keeping the documents and order details confidential

Safety, security, and time management

Sufficient in Microsoft Applications (Word, Excel, Outlook, PowerPoint)

EDUCATION

Certified Phlebotomy Technician 10/2016

Bay area medical academy, sanjose

Phlebotomy Externship 04/2016

Labcrop, sanjose

High School Diploma- India 03/2003



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