Customer Service Administrative Assistant
Resume:
Brandy L. Hernandez
San Antonio, Texas 78261
Mobile: 210-***-****
Email: ***************@*****.***
Objective: Looking for employment with a company that will allow me the opportunity to utilize the skills that I have acquired through my past employment.
Work History:
SAHM
February 2018 - Present
Cavender Toyota - Equity Manager
August 2017 - February 2018 San Antonio,Texas 78238
Service to Sales
Email campaigns
Excel documents of sold customers
Set appointments of equity customers
Manage a team of three salespersons
Toyota of Boerne - Equity Manager
June 2014 - July 2017 Boerne, Texas 78006
Service to sales
Managed a team of 10 salespersons
Email campaigns
Excel documents of sold customers
Set appointments off equity customers
Trey Jackson Motors - Office Manager
March 2014 - June 2014 New Braunfels, Texas 78130
Answer phones
Title work
Set appointments
Bill deals
Get funding
Bank deposits
Red McCombs Universal Toyota – Administrative Assistant/BDC Manager
February 2010 – February 2014 San Antonio, Texas 78233
Prepare departments report
Real Community Heroes packets
Work with different community groups
Give out leads to sales personnel
Use Microsoft Office: Excel and Word
Call customers to find out how they heard about us
Social Media
Red McCombs Enterprises Billing Clerk
April 2009 – February 2010 San Antonio, Texas 78230
Reynolds and Reynolds
Pay offs
Kick logs
Drafts
Quality Auto Group - Finance Manager / Contractor
June 2008 - October 2008 San Antonio, Texas 78233
Contract car deals
Solve customer complaints
Provide exceptional customer service to customers and lenders.
Accounts receivable
Utilize Cit list, Reynolds and Reynolds, dealtrace, dealtrack,
Use Microsoft Office: Excel and Word
Quality Auto Group - Business Development Center Manager
April 2006 - June 2008 San Antonio, Texas 78233
Answer and assist customers calling in
Set appointments for the different lots
Process payroll,
Prepare departmental reports
Use Microsoft Office: Excel and Word
Managed a team of 40
Promotion to Manager in 3 months
Craftmatic Beds San Antonio, Texas 78233
September 1998 – 2006 Based in Phoenix, AZ
Answer phones
Provide customer service
Accounts payable
Accounts receivable
Skills:
Dependable
Attention to Detail
Ability to learn quickly
Customer Focused
People Person
Professional
Education:
Judson High School Converse, Texas 78109
1998 High School Diploma
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