CallCenter Representative

Ruth Quintanilla

**** * ****** **** *******, AZ, 85295 • 480-***-**** • ****************@*****.***

To acquire a position where I can utilize my ability to handle difficult situations properly with speed. Which will also benefit from my positive interaction skills and customer service experience of 15 years of experience.

- Core Competencies -

Expert in Microsoft word/excel

Organized and reliable

Conflict resolution

Exceptional customers service

Attentiveness

Efficiency

PROFESSIONAL EXPERIENCE

Alliance RX Walgreens Prime

Patient Care Advocate (April 2019- March 2022)

Responsible for actively and successfully navigating patient prescriptions, which included submitting prior authorizations, explore patient medication financial assistance options, coordinating fulfillment of orders with dispensing pharmacy, and identifying/resolving barriers on behalf of the interdisciplinary care teams.

Fry’s Food

Stock Clerk (September 2011- March2017)

Receive, store, and transfer, and handling stock. Ensure that goods are labeled, check for damages, displayed appropriately, and accounted for in inventories. Additionally, they commonly assist with updating and providing accurate records of inventory.

EDUCATION

High School Diploma

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