Customer Service Data Entry

BABATUNDE ODUNBAKU

San Antonio, Texas, ***** • *************@*****.*** • 832-***-****

OBJECTIVE: Seeking employment within customer service/administrative positions, or logistics specialist. I'm looking to further my work experience where I can grow my network and to gain more connections. A company where my skills and experience can be effectively used to increase customer satisfaction, meet the staff and residential needs to ensure satisfaction. PROFILE:

● Self-motivated, hardworking, and Persistent performer Possesses a strong work ethic. Puts forth the effort necessary to get the job done

● Excellent communication and interpersonal skills. Quickly and easily establishes rapport with individuals of various backgrounds, cultures, and professional levels.

● Work well in fast-paced and high-pressure environments. Able and willing to take on additional responsibilities as needed.

● Outstanding organizational skills. Prioritizes, handles, and completes assignments with attention to relevant details.

PAST WORK EXPERIENCE:

UTSA Campus Recreation and Wellness Center - December 2018 - May 2020 Assistant

● Provide excellent customer service and effectively communicate with staff and participants, act as a greeter at Entrance Areas; clearly articulate routine information to participants as needed

● Ensure the safety of participants by inspecting the facility, analyzing issues, and reporting unsafe conditions to the Facility Manager and also controlled shift leads

● Organized, manage, and check equipment in and out to patrons TopGolf San Antonio - August 2018 - August 2019

Guest Service

● Data entry into specific databases

● Monitored several attractions / bays

Babysitter:

● Maintained a satisfied clientele of 10 families.

● Provide quality care for children aged between 3-8

● Assisted with homework assignments and entertainment. SKILLS/CERTIFICATIONS:

● Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook

● Proficient with Windows OS and MAC

● Proficient with Fusion

● CPR/First Aid/AED Certified

EDUCATION

● KIPP Houston High School, Houston, Texas, graduated May 2019

● The University of Texas at San Antonio, San Antonio, Texas, graduated May 2021 (First Generation) . Bachelors in Business management science

AWARDS AND HONORS

African Student Association:

● Co Fine Arts Director (2018-2020): led two winning dance teams back to back

● Co Fundraising Chair (2019-2020): Organized multiple fundraising events for the organizations National Association of Black Accountants

● Volunteered multiple times at home reconstructive agencies

● Volunteered four times at the San Antonio Food Bank

● Co Events Chair (2018-2019): Organized events that promoted the success of black accountants in thes UTSA and San Antonio area.

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