Customer Service Intake Specialist
Resume:
Feb **** - Current
Jul **** - Current
Oct **** - Sep 2018
Minnie B. Gary
Professional Summary
Skilled team player with a strong background in(Community involvement) environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Skills
NC Fast Certification
Experience
Associate
CitiTrends - Roanoke Rapids, NC
Stock & Merchandise Preparations
Cashier
Customer Service
Inventory Placement
Stock Exchange
Janitorial Service
Personal Care Aide
K & K HomeHealth - Garysburg, NC
Provided companionship throughout day, engaging clients in conversation and activities. Provided companionship throughout day, engaging clients in conversation and activities. Followed agency policy and procedures in administering care to clients. Assisted clients with bathing and dressing to ensure good personal hygiene. Performed routine housekeeping, including making beds, doing dishes, and sweeping. Habilitaion & Medical Technician
Skill Creations Inc. - Roanoke Rapids, NC
Direct Care
Food Preparation
Case Management
Medication Preparations
Medical Disbursement
Hygiene & Personal Needs
Consulted with customers to understand desires and suggest best products to meet needs. Consulted with customers to understand desires and suggest best products to meet needs. Reviewed activities regularly to identify opportunities for improvement. Janitoral Requirement such as sanitation
Clothing Preparations
Community Involvement
1917 Willow Street, Roanoke Rapids, NC 27870
************@*****.***
Dec 2001 - Sep 2005
Jul 2001 - Dec 2001
Jun 2001 - Jul 2001
May 2001
Intake Specialist
Roanoke Chapel (Project Excel) - Jackson, NC
Documented Case Management Files and Clinical services activities to maintain current
(Project Excel) clientele.
Consulted with customers to understand desires and suggest the best products to meet needs.
Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Helped resolve problems such as meeting the needs and requirements by carefully collecting information and developing knowledgeable solutions. Met targets consistently by working hard and with strong attention to detail. Counseling
Tutorial Sessions for the youth
Cashier
Newsome Oil Company - Roanoke Rapids, NC
Returned non-purchased products to shelves and performed general merchandising functions.
Verified prices and calculated totals using scanners and point of sale (POS) systems. Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
Cultivated pleasant and cooperative work environment for cashiers. Secretary
Northampton County DSS - Jackson, NC
Proofread business documents to check spelling, grammar and compliance with office policies.
Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
Updated office calendar with new meetings, events and appointments to avoid overbooking.
Met targets consistently by working hard and with strong attention to detail. Consulted with customers to understand desires and suggest best products to meet needs. Education
High School Diploma
Northampton County High School - Gaston, NC
Associate of Applied Science : Health & Human Service Halifax Community College - Weldon, NC
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