Sales Associate Customer Service

Tra'Khayla Gibbons

© ****************@*****.***

@ 404-***-****

**** ********** ** ***** ********,

GA, 30083

EDUCATION

GEORGIA PIEDMONT

Decatur, GA

GED (May 2022)

EXPERIENCE

CREDIT CONSULTANT

FES, Atlanta, GA/May 2020- Aug 2021

+ Generated financial ratios, using computer programs, to

evaluate customers’ financial status.

+ Experienced with social media and communications

platforms.

+ Participated in ongoing training to enhance own job skills

and knowledge.

+ Demonstrated ability to manage multiple tasks while

remaining adaptable and flexible.

+ Provided efficient and courteous service to customers at all

times.

SALES ASSOCIATE

Forever 21, Dunwoody, GA/ Nov 2019- Jun 2020

+ Operated cash register and POS to process sales

transactions and handle payments.

+ Drove sales through customer relationship building and

suggestive selling techniques.

+ Performed cleaning tasks, keeping store neat and

organized.

‘+ Engaged with guests to understand and anticipate

customer service needs.

+ Promoted benefits of store credit cards or customer loyalty

programs to encourage repeat business.

+ Promoted visual presentation standards by keeping store

replenished.

+ Greeted and escorted customers to product racks and

shelves to assist with finding merchandise.

+ Used product knowledge for handling objections.

+ Introduced promotions and sale opportunities, enticing

customers

+ Stayed current on customer trends and requirements.

+ Provided product information to customers and aligned

products with customer needs to boost satisfaction.

+ Used knowledge of company products and services to

recommend solutions to customers

+ Trained new employees on company policies and strong

sales techniques.

Contact this candidate