ARWA ALMADANI, PharmD

Orland Hills, IL adq4v5@r.postjobfree.com 708-***-**** LinkedIn

PHARMACIST

Passionate about improving the lives of patients with experience in diverse pharmacy settings. Tech-savvy and knowledgeable about all aspects of pharmacy including dispensing of prescriptions, inventory control, customer service, patient education, compliance with regulatory requirements, and adherence to company policies. Results-oriented with excellent team leadership. Possess Permanent Residence Visa.

CORE COMPETENCIES

Pharmacotherapy

Clinical Pharmacy

Medicare / Medicaid

Patient Counseling / Education

HIPAA / Clinical Protocols

Prescription Compounding

English / Arabic

Pharmacy Operations

Immunizations

EDUCATION CERTIFICATIONS

Doctor of Pharmacy (2021) American Board of Pharmacy

Bachelor of Science in Pharmacy Zarqa University – Jordan

Foreign Pharmacy Graduate Equivalency Examination, APhA Immunization Certificate, Basic Life Support, CPR

PROFESSIONAL EXPERIENCE

Pharmacy Intern July 2020 – Present

XPress Pharmacy – Oaklawn, IL

Provided daily pharmacy services to patients, dispensed prescriptions, and counseled patients on correct medication usage. Informed clients regarding drug information and interactions with excellent customer service and communication. Responded to routine and emergency requests in prompt, efficient manner with strong technical knowledge. Transferred prescriptions to and from other pharmacies, processed prescriptions through insurance companies, and contacted prescribers for clarification to ensure safety.

Improved patient outcomes with medication therapy management.

Verified insurance information as needed.

Compared prescription details against safety standards and insurance requirements to support patients.

Hand counted controlled medications, measured liquids accurately, and reconstituted antibiotics.

Administered immunizations and provided patient counseling and advice.

Pharmacy Technician December 2018 – June 2020

Jewel Osco Pharmacy – Orland Park, IL

Filled prescriptions and supported high volume daily store operations with energy and attention to detail. Provided patient care with quality time to build real customer relationships. As primary customer contact, ensured each patient had positive experience. Built trust by providing required medication correctly, completing sales, and updating patient records. Delivered quick, friendly service by ensuring medications were well stocked and properly stored. Ordered medicines to replenish stock and anticipate needs. Processed 100+ incoming orders daily, verifying accurate deliveries and updating computer system.

Consulted with insurance companies to complete claims processing, resolve concerns, and reconcile payments.

Located and measured medications efficiently and stocked, labeled, and inventoried medication to keep accurate records.

Compounded medications following approved procedures and best practices.

Resolved third-party billing, computer systems, and customer service issue quickly and with professionalism.

Answered incoming phone calls, addressing questions from health care providers and customers.

EARLIER EXPERIENCE HIGHLIGHTS

Medical Advisor

CryoSave Arabia – United Arab Emirates

Served as subject matter expert for company storing and researching stem cell treatments. Educated parents about storage options. Presented information to doctors, nurses, and other hospital staff regarding need for stem cell research and proper collection and storage procedures.

Kept detailed records of all contacts, stayed up to date on latest clinical data and research, and communicated technical information to lay people.

Reached sales targets.

Pharmacist

Palestine Pharmacy – Jordan

Dispensed, packaged, and delivered prescription medication to 50-70 customers per day.

Taught patients how to use medications correctly as well as possible side effects, interactions, and safe storage.

Liaised with other healthcare professionals to best serve customers.

VOLUNTEERISM

Pharmaceutical Lab Assistant

Zarqa University – Jordan

Voluntarily assisted with lab experiment preparations.

Volunteer

Islamic Medical Charity Center – Jordan

Comforted patients and relatives, ensuring confidentiality of patient details.

Utilized excellent communication to inform families of medical updates.

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