Customer Service Lead Teller

Location:

Posted:

May 20, 2022

Financial Coordinator

Heather Bunker

Provo, UT 84606

*********@*****.***

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Character Traits

● Highly Organized

● Thrive in pressure pack situations

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Experience

Altabank/ Mortgage Funder

purchased by outside lenders in a timely manner.

● Create a system of quality control to ensure proper documentation in purchasing packets

● Provide assistance to funding team, mortgage processing team and 3rd party lenders.

Smith’s Food And Drug/Head Bookkeeper

● Maintain proper vault limits and order money as needed.

● Perform and follow proper auditing standards as outlined by headquarters.

● Ensure the lowest amount of lost money in the district by training cashiers in proper cash management.

Crest Financial/ Funding Manager

AUGUST 2010 - JULY 2013, AMERICAN FORK, UT

● Increased company sales by 35% by proposing a cut in time to fund deals from 3 days to same day.

● Developed a system of accountability as funding manager for other funding team members to follow to increase productivity.

● Set company standards for on time and accurate payments to dealers.

Premier Members FCU/ Lead Teller

JUNE 2005 - NOVEMBER 2009, LONGMONT, CO

● Trained new tellers how to manage large tills and provided resources on proper customer service.

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Education

Utah Valley University/ Business

AUGUST 2018 - PRESENT

Working towards a degree in Business Management, not currently taking classes. JULY 2013 - FEBRUARY 2020, LEHI, UT

FEBRUARY 2020 - PRESENT, AMERICAN FORK, UT

● Increase bank revenues by 10% by ensuring all loans are