Forklift Operator Customer Service

Garnett Wheelous Phone: 678-***-****

PROFESSIONAL EXPERIENCE

Walmart Distribution Lagrange, GA

Merchandise Specialist 2001-2005

Performs transactional functions for Merchandising including, cost maintenance, setup functions for items, vendors, rebates, and combos.

Oversees and maintains product library and verifies that products are available, accurate, and set up with all necessary information.

Supplies accurate and timely responses to requests or issues ensures customer service to all internal and external customers.

Provides support across merchandise and other team members to meet project goals and objectives.

Reporting and tracking of daily production targets for employees through computer application.

Ongoing and improving development of all employees with lean improvement tools and communication.

Document shipments, tracking and receivables.

Train all new coming employees on PIT equipment and RF scan guns.

PetSmart Distribution Newnan, GA

Forklift Operator/Order Picker 2005-2010

Provides leadership and training to accomplish production objectives to all employees for employees for Safety, Quality, Production, Packaging, and 5s (Housekeeping).

Conduct & participate in safety meetings. Talk with other team members about observation & further steps.

Conduct meetings with team members to insure production goals and objectives are done in an efficient timely and costless manner. .

Manage defects through the corrective action, minimize defects to zero”

Suggest changes in working conditions and use equipment to increase efficiency.

Analyze and resolve work problems and assist workers with solving analytical, physical, or any problems

Guiding employees to success and motivations by being a great leader.

Using communication board to improve day to day operations, to reach short- and long-term goals.

Mauser Corp/ BWAY Corp

Forklift Operator/Order Picker Newnan, Ga

2016-2020

Picking/Packing using RF scanner

Monitor progress of day to day operational tasks. (outbound/inbound/cycle counts).

Ensure that correct quantity has been received goods information on work order.

Ensure that I am complying to the company’s safety and security procedures

Resolve product or service problems from customers complaints and find out solution.

Using lean techniques to focus on achieving company overall goals, cost control, to eventually gain profit levels.

EDUCATION

Greenville High School Diploma

ADDITIONAL SKILLS

Ability to adapt to change of environment, workload, objectives.

Intermediate level of Lean Six training

Wave application, (5) Forklift Certified (24 year experienced), Microsoft Office

Contact this candidate