Data Entry Customer Service

Jamye M. Smith

**** *, ******** **.

Olive Branch, MS 38654 901-***-**** *************@*****.***

Skills

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ADP

Workforce Now

Data Entry

Microsoft

Office Suites

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CRM Software -

Salesforce

Shipping

Billing

Excellent verbal

& written Skills

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Highly detailed oriented Organizational

Skills

Problem-solvin

g Skills

● Excel

Experience

AUGUST 2020 – Dec. 2021

Belnick, LLC, Olive Branch, MS - Shipping Clerk

●Enter order data into the company's Salesforce website, quote, and choose the carrier understanding company’s requirements.

●Prepare detailed and accurate invoices as well as any additional documentation needed to accompany shipments.

●With primary focus on handling the preparation and order tracking throughout the shipping process for Amazon DC.

●Responsible for creating, data entry, status updates, and quality audits per client’s request via Excel.

●Worked with other shipping clerks and management to ensure that all required invoices are handled promptly and accurately, communicated, via email, with corporate customer service to assist with client related questions.

AUGUST 2018 - OCTOBER 2019

Barnhart Crane & Rigging, Memphis, TN - Human Resource Administrator/ Payroll Control

2

●Forming and maintaining employee records.

●Ensure that all updated employee information, including new hire, status change, routine data changes, and termination accurately entered into the HRISin a timely manner,

●Assisted with managing and verifying PTO, sick, employment requests, as well as Unemployment Claims.

●Responding to employee requests, providing information, and resolving problems.

●Supervise maintenance of personal files, I-9s, and office procedures.

●Responsible for the quality control on all daily data entered for weekly payroll, properly verifying error corrections to ensure accurate transmission of payroll.

●Ensured all documentation (i.e. timesheets, etc.) were uploaded properly onto X:Drive

●Calculated monthly union dues for all union employees, submitted invoices, and mail out checks to unions once received.

JUNE 2014 - JULY 2016

Millstone Medical, Olive Branch, MS - Quality Inspector

●Read blueprints and specifications to understand the requirements of products and services.

●Perform quality assessments on all inbound/outbound materials from vendors and shipping by measuring, examining, and comparing final product to specifications given.

●Documented inspection outcomes, any recommended improvements to process, and deficiencies/errors by completing detailed reports and performance records.

●Resolve quality-related issues that arose in an accurate and timely manner.

Education

AUGUST 2014

Remington College, Memphis, TN - Certified Pharmacy Technician GPA. 4.0

MAY 2003

Olive Branch High School, Olive Branch, MS - Diploma GPA. 3.0

3

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