Paralegal and Certified Mortgage Loan Processor

Susan Jeffries-Klevens, NAMP-CMLP

404-***-**** – ********************@*****.*** - 6115 Abbotts Bridge, # 508, Duluth, GA, 30097

Paralegal / Certified Master Loan Processor (NAMP-CMLP)

Summary: Highly motivated, dedicated professional with a Paralegal Certificate from Boston University and a Certified Master Loan Processor (NAMP-CMLP) from Campus Mortgage- NAMP, Inc., with a diverse background and experience in Administration / Management in Domestic and International Business, Travel and Meeting Planning and Professional Interior Design. Established with MPI, Inc. partner, distribution networks for medical devices and medical products globally. Negotiated contractual agreements, NDA’s, and non-competes. Planned and created successful training meetings for clients to increase market share and profitability in the global market. Executed exciting luxury travel events worldwide for MPI, Inc. clients and their customers. Exceptional organization, communication, multitasking, and time management skills to deliver a successful program and or project on time. An innovative thinker with strong problem solving and analytical skills, ability to prioritize, provide critical thinking, and have an acute ability to see “The Big Picture” and breakdown into components with attention to details and accuracy.

Strengths include: Paralegal, Certified Loan Processor – NAMP-CMLP, Real Estate Procedures, Accounting, Legal Research and Writing, Document Management, Microsoft Word, Excel, Outlook, Written Communications, International Business Practices, Administration and Operations, Program Management, Travel, Meeting and Event Planning, Interior and Architectural Design, LinkedIn Certification Programs. Certificate of completion of courses for FHA Direct Endorsement- “ DE Underwriting “ and Dodd-Frank Reform Act through Mortgage University, Inc./ Campus Mortgage. Four years of Real Estate Agent experience. In the process of completing a Certified Master Underwriter (NAMU-CMMU) course and exam.

SELECTED CAREER HIGHLIGHTS

Director of Operations, Medical Products International, Inc. (MPI) 1990-2019

Started a medical consulting company with my partner to establish a strong and experienced global distribution network for medical products and medical devices companies. Brought new technology to a strong worldwide market with over a hundred medical companies and manufactures as clients. MPI. Inc. developed successful and profitable markets for new start up and existing medical companies. Through globalization, the network MPI, Inc. developed for clients increased market potential, market share, productivity and profitability. Executed business contracts, NDA’s, non competes, distribution contracts and facilitated product documentation for registration in foreign countries. MPI. Inc. also served as a Representative for companies with CE marks in the EU. Organized travel, meetings and events for clients at Medical Trade shows worldwide.

Director of Incentive and Group Travel, Ask Mr. Foster ( Carlson Travel ) 1982-1987

Outside Sales, United Incentives Inc. 1987-1997

Established a group travel department for Ask Mr. Foster Travel and in two years sold more ski travel through Delta airlines that any other agency in Tennessee. With both travel companies, I planned, created and guided small and medium size travel groups, and incentive travel programs and events worldwide. Handled contracts for travel and events, currency valuations, and accounting for programs. Worked closely with all vendors to ensure the wellness and safety / security of clients.

Professional Interior Designer - Ethan Allen Store / Hilda Flack, Goldsmiths Department 1970-1974

Developed plans and designs for home and business projects to meet the needs and expectations of clients.

Coordinated with suppliers, design workrooms and installers to complete design projects. Multitasking, organizational, and accuracy skills were essential with delivering multiple projects at same time.

Real Estate Agent, TN, work with family Real Estate and Home Building company for 4 years.

SERVICE AND PROFESSIONAL AFFILIATIONS

Knoxville Montessori School Board of Directors: School Board Member / Directed staff and provided program oversight to ensure a high level of quality education following the Montessori Method for pre-school children.

Knoxville, Medical Auxiliary: Chairman of committees, organized and executed Tennis tournaments for 150+ participants for fund raising for charities.

SITE- Society of Incentive Travel Executives

Georgia Association of Paralegals, National Federation of Paralegals

Education

NAMP, INC., ( CAMPUS MORTGAGE ) CERTIFIED MASTER LOAN PROCESSOR- NAMP-CMLP

CERTIFICATION FOR LOAN PROCESSING, CERTIFICATE FOR MORTGAGE UNDERWRITING, FHA DIRECT UNDERWRITING AND DODD FRANK REFORM ACT

BOSTON UNIVERSITY, CERTIFICATE IN PARALEGAL STUDIES

GEORGIA STATE UNIVERSITY, RELEVANT COURSEWORK

International Business, Hospitality Law, Accounting, Meeting Management

UNIVERSITY OF TENNESSEE KNOXVILLE

Bachelor of Science Degree - Major: Professional Interior Design Minors: Textiles and Art History

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