Office Assistant Customer Service

LaPorsha D. Ball

419-***-****

**********@*****.***

WORK EXPERIENCE

Ohio University, Athens, OH, 08/2006-09/2007

Registrar Office Assistant

-Filed

-Answered Phones

-Office Errands

Canberra Corporation, Toledo, OH, 09/2007-07/2008

Line Supervisor

-Trained new workers

-Ran Filler Machine

-Packaged Finished Products

-Wrapped Finished Products

Burlington Coat Factory, Toledo, OH, 07/2008-01/2010

HR/ Front End Team Leader

-Handled Customer Complaints

-Payroll

-Answered Phones

Bagel Place, Toledo, OH, 11/2012-02/2015

Secretary/HR Asst. (Corporate Office)

-Answer Phones

-Enter Financial Data in Computer

-Assist Incoming People

-Assists in handling donations

Kroger Pharmacy, Oregon, OH 03/2016 - 08/2017

Lead Pharmacy Technician

- Supervised technicians

- Fill and dispense prescription medications

-Handled customer concerns

-Operate cash register

HSN, (Online) 02/2018 - 03/2019

Sales Representative

-Take customer orders

-Take customer credit card information

- Answer customer concerns

Williams-Sonoma, (Online) 10/2019- 03/2021

Customer Service Agent/Email Response Team

Answer customer emails about product/order concerns

Update customer information

Take sales orders

TTEC, (Remote) 08/2020- Current

Customer Service Agent

- Answer customer account questions

- Provide excellent service

- Update customer information

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