January Wilson
Experienced and very driven. Best qualities are communication and Loan Processing.
Detroit, MI 48224
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Presidents Club Escalation Specialist
Quicken Loans - Detroit, MI
February 2013 to February 2021
President Escalation Specialist consisted of Processing severely escalated loans. Clients were homeless, had trouble qualifying, irate clients, etc. I was in charge of reviewing all documents, requesting the required documents, reviewing Title Search. Working through intense stress to ensure the loan was completed with integrity, not only for the client but also through the laws in place. I have completed all assessments to process FHA, VA, and Conventional Loans. Education
High school diploma in Education
Detroit Community Schools-High School - Detroit, MI January 1998 to January 2001
Skills
• Classroom Management
• Teaching
• Writing Skills
• Strategic Planning
• Curriculum Development
• Budgeting
• Business Development
• Fundraising
• Mentoring
• Research
• Event Planning
• Tutoring
• Program Development
• Process Improvement
• Relationship Management
• Team Management
• Logistics
• Presentation Skills
• Customer Relationship Management
• Fair Housing Regulations
• Conflict Management
• Finance
• Finance and Accounting (8 years)
Additional Information
Finance and Accounting