Customer Service Csr

Steve R Garrett

Objective: To obtain a career in order to utilize my experience and knowledge in QA/QC, shipping/receiving, customer service and procurement. To grow and develop with a fast paced, growing organization where I can contribute my interpersonal skills and positive attitude with a winning team.

Experience:

Weir

September 2018 – June 2020

QC/QA Inspector

Boiler/Pressure Vessel Inspector

Read and comprehended drawings and specifications

Documented results of inspection and processed appropriate paperwork that ensured completion of process

Reported discrepancies immediately to supervisor

Calibrated or ensured calibration on measuring devices.

Performed preventative maintenance reports.

Understood and used quality system procedures pertinent to the position.

Maintained complete and accurate records of inspection results.

CE Shepherd

2018

QC/QA Inspector

To inspect all inventory being delivered, for proper gauge size and material ordered. and to do random sample pulls of each shipment for proper diameter and proper tensile strength. which we do on a digital pull tester. And as fencing rolls and or panels are being manufactured as inspector I must do random samples to verify all welded lines are welded between min and max requirements for each gauge being welded as fencing, and or panels size, width and length also perform pull test on the minimum penetration lines to insure they hold per tensile strength requirements. and to also insure each machine is in tolerance of dimensions and lengths of all stainless panels and or fencing rolls. we also powder coat fencing, and as inspector I must insure hourly that the coating is at the proper mills of thickness for maximum coating and weather resistances.

Metal Super market 2016-2017

Shipping/Receiving/Senior CSR

Cold calling potential clients to obtain business

Schedule motor freight and deliveries

Procurement of all metals with multiple vendors

Counter sales, customer service, order entry and execution

Weekly cycle counts and inventory

End of day reporting, monthly reporting

Prepare quotes to current clients and new business

Applying all payments to open orders in system

Weekly invoicing for new orders and overdue clients

ChemQuest Chemicals 2015-2016

Warehouse Shipping Manager

Must know different types of PPE and how, why, when they are used

Mentally wear the proper PPE for as long as needed or instructed.

Some past experience with handling various types of chemicals

Load and un-load BOX trucks

Use a common carrier for freight shipping

Prep the freight prior to pick-up or shipping time

Ensure labels are straight and neatly

Liaising with customers, suppliers and transport companies

Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods

Having a clear understanding of the company's policies and vision and how the warehouse contributes to these

Organizing the recruitment and training of staff, as well as monitoring staff performance and progress

Branham Corporation 2013-2015

QA/QC Certified Inspector

Responsible for all inspection and verifications of orders including stainless steel full penetration welded hoses and gaskets of various materials. Inspection of gauges and verifying test stands for pressure hoses, stainless, hydraulic, steam, hydrogen air and water. Verify customer PO match for shipping and payment information.

ProSource Staffing 2009-2013

Shipping/Receiving

Supervised and coordinated activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment: Studies shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules, utilizing knowledge of shipping procedures, routes, and rates.

Garrett Industries 2005-2009

A/C and Heating repairs and installation

Planned and installed all types of residential fence

Minor electrical repairs and wiring

BFI-Allied Waste 2002-2005

Driver

Responsible for daily route execution

Managed collection crew and vehicle maintenance on a daily basis

Responsible for reporting and managing efficiency, safety and inspecting equipment

Ensure that all deliveries have been signed and delivered to the correct recipient

Keep vehicle clean and maintained at all times

Perform preventative and regular maintenance on vehicle

Flowserve FCD 1996-2001

Shipping Receiving Supervisor

Extensive knowledge of Pumps /Rotating Equipment

Pulling and kitting valve and part orders based on Bill of Materials and plant specification sheets

Purchase order fulfillment, shipping via UPS, Federal Express, Motor Freight, Hot Shot or any type of delivery requested

Managed daily inventory controls and cycle counts

Managed efficient stock of all shop supplies including office materials, assembly, machine shop and paint booth supplies

Maintained all valve records, control valve and safety relief

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