Assistant Office Customer Service
Resume:
JAMIE L. BROOKS
**********@*****.***
*** ****** ******, ******, ** 30143
Skills
* ***** **** ** **** Customer Service experience.
10+ years of Office Management experience.
Hired, trained and overseen staffs of up to 90 employees.
Excellent rapport with all levels of employees.
Proficient in multiple type of business software and usage of all business machines.
Lifetime dog lover and owner.
Experience
Village Clearners Jasper, GA
Store Manager September 2018 – September 2021
2 years store management.
Responsible for all inventory and ordering of supplies and delivery of rugs and alterations.
Supervise employees and their schedules.
Quality control of garments.
Responsible for payroll and all daily banking.
Maintenance of machines.
Energy Smart Atlanta Cartersville, GA
Field Coordinator 2015-2018
Coordinate Marketing Team that canvases door to door generating sales leads.
Verify all sales leads and set appointments with customers.
Offer excellent customer service as direct customer contact for all appointments set by Marketing Team.
Subway Kennesaw, GA
Shift Lead 2013-2015
Responsible Shift Lead that handled all management duties as required.
Serviced customers by ensuring order accuracy and product quality.
Trained all new employees on proper policies and procedures.
C&C Marketing Atlanta, Georgia
Interviewer 2011
Identified potential customers for marketing research group.
Conducted face to face interviews with customers to obtain accurate information on marketing projects.
Documented all interviews to ensure research was accurate and organized.
JBM Assembly Canton, Georgia
Assistant Office Manager 1997-2011
Hired, trained and managed staff of 90 people for auto parts assembly business.
Tracked inventory of all products to ensure accurate records.
Inspected products for quality and completeness.
Education
Cherokee High School, Canton, GA
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