Customer Service
Resume:
CARMEN HARRING
***** *** ******, *******, ** ****9 · 951-***-****
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EXPERIENCE
DECEMBER 2018 – CURRENT
DELIVERY DRIVER, postmates
OPERATE COMPANY APPLICATION/SOFTWARE TO BE ASSIGNED CUSTOMER ORDERS. COMPLETE ORDERS PER CUSTOMER INSTRUCTIONS AND SPECIFICATIONS, PROVIDE GREAT CUSTOMER SERVICE. DRIVE ORDERED ITEMS TO CUSTOMER AND DELIVER.
OCTOBER 2015 – DECEMBER 2018
RESIDENTIAL SERVICE STAFF, Path of life ministires
PROVIDE A WELCOMING AND SAFE ENVIROMENT FOR GUESTS IN THE SHELTER. CHECK GUESTS IN AND OUT DAILY. MAINTAIN A CLEAN FACILITY BY CLEANING THE LIVING AREA, SLEEPING AREA, BATHROOMS, AND FRONT DESK. MAKING SURE GUESTS AND STAFF ARE FOLLOWING POLICIES WHILE BUILDING A RELATIONSHIP BY ENGAGING IN CONVERSATION AND PROVIDING CARE AND SUPPORT. ALSO PROVIDE INFORMATION WITH HELPFUL RESOURCES.
JANUARY 2012 – OCTOBER 2015
HOUSEKEEPER, all american cleaning
HOUSE CLEANING SERVICES. DUSTING. SWEEPING AND MOPPING. WASHING WINDOWS, BLINDS, AND OTHER DEEP CLEANING SERVICES INSIDE THE HOME. POWER WASHING OUTSIDE DECKS, BALCONIES, AND PORCHES. COMPLETING LIST OF CLEANING NEEDS GIVEN BY CLIENTS. PROVIDING CUSTOMER SERVICE IN PERSON, OVER PHONE, AND BY EMAIL. KEEPING A PUNCTUAL SCHEDULE. ADVERTISING SERVICES TO POTENTIAL CLIENTS, FOLLOWING LEADS.
JANUARY 2011 – JANUARY 2012
TEMP WORKER, arrow staffing
I WORKED AT AN INDUSTRIAL FACILITY FOR MANUFACTURED PARTS. MY MAIN DUTY WAS TO INSPECT PARTS AND MACHINARY FOR DEFECTS. DEFECTIVE PRODUCTS WERE ACCOUNTED FOR AND DISPOSED OF PROPERLY. I MADE SURE TO MEET DAILY INSPECTION QUOTAS. FOLLOW ALL SAFTEY POLICIES AND PROCEDURES.
JUNE 2007 – JANUARY 2011
HOMEMAKER, n/A
RUNNING A PRODUCTIVE HOUSEHOLD. CARING FOR MY HUSBAND AND CHILDREN. CREATING SCHEDULES FOR ACTIVITIES AND APPOINTMENTS. HELPING WITH HOMEWORK AND ASSIGNED PROJECTS. CLEANING AND COOKING. BUDGETINING FINANCES AND MAINTAINING A LIST OF PRIORITIZED TASKS.
DECEMBER 2004 – JUNE 2017
SHOP MANAGER, Pawnderosa
I WAS RESPONSIBLE FOR SALE OF MERCHANDISE. COMPLETING TRANSACTIONS VIA CREDIT CARDS AND CASH. BALANCING THE CASH REGISTER AT THE START AND END OF EACH WORKING DAY. KEEPING INVENTORY REPORTS UP TO DATE. WORKING CLOSELY WITH CUSTOMERS FROM FIRST CONTACT TO POINT OF SALE. KEEPING A WORKING RELATIONSHIP WITH LOCAL LAW ENFORCEMENT BY PROVIDING UP TO DATE PAWNED MERCHANDISE SLIPS. WRITE UP AND SEND LETTERS OF LOAN COLLECTION TO CLIENTS. KEEPING A CLEAN STORE FRONT AND COMPLETING OTHER VARIOUS TASKS AS ASSIGNED.
SKILLS
BILINGUAL (SPANISH/ENGLISH)
EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS
ABILITY TO WORK WELL ALONE AND WITH A TEAM OF COLLEAGUES.
KNOWLEDGEABLE WITH COMPUTER SYSTEMS AND PROGRAMS
DETAIL-ORIENTED AND CAPACITY TO CARRY HIGHER RESPONSIBILITY.
ABILITY TO QUICKLY LEARN AND FOLLOW ORGANIZATION POLICIES, REGULATIONS, AND PROCEDURES
SUCCESSFULLY ORGANIZED WITH TIME MANAGEMENT AND PRIORITIZING TASKS
ACTIVITIES
I AM PASSIONATE ABOUT PROVIDING EXCELLENT CUSTOMER SERVICE TO ALL CUSTOMERS I ENCOUNTER. I BELIEVE EVERYONE SHOULD BE TREATED WITH RESPECT SO I PRIDE MYSELF IN MAKING ALL EFFORTS TO PROVIDE THAT TO THOSE I COME INTO CONTACT WITH, WETHER AT WORK OR OFF THE CLOCK. ANY JOB I DECIDE TO TAKE ON I GIVE MY FULL ATTENTION AND AM VERY DEVOTED TO COMPLETING ANY CHALLENGE THAT MIGHT BE ASSIGNED.
REFERENCES
ESTELLA RIDEAUX – PATH OF LIFE MINISTRIES
DANIEL TIRADO – ALL AMERICAN CLEANING
ISABELLE BELTRAN – RETIRED SAN BERNARDINO COUNTY
MARIA KNIGHT - LOMA LINDA UNIVERSITY HOSPITAL
GLORIA STRIPLING
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