Server Administrator Active Directory
Resume:
JoAnn Jeffers-Bradford
**** ****** **. *******, ** 76549 H: 254-***-**** C: 254-***-****. ***********@*****.***
Professional Summary
Experienced System analyst/Helpdesk committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Have worked in the Information Technology field for over 35 years.
Skills
Excellent problem-solving abilities
System upgrades
Data backup and retrieval
Remote access technology
Excellent communication skills
System administration
Strong communication and interpersonal
Skills
SharePoint
Database design
Security+ certified
Server+ certified
SQL
Fast learner
Dependable
Work well with outside vendors
Work History
Systems Analyst /04/2015 to 06/2021
Bennett Aerospace – Fort Hood, TX
Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
Submit Remedy ticket to NEC helpdesk.
Install computers, printers and network printers
Keep network operational
Image and reimage desktops, notebooks and tablets with AGM
Handle all IT related issues
Create change and delete user accounts
Maintain SharePoint page
Manage accounts in Active Directory and ATCTS
Provide tier III support as request
Computer Systems Analyst II/05/2013 to 04/2015
McLane Advanced Technology – El Paso, TX
Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
Submit Remedy ticket to NEC helpdesk.
Apply system change release packages and monitored the functions of the computer system and load current FedLogs
Install computers, printers and network printers
Keep network operational
Handle all IT related issues
Create, change and delete user accounts
Maintain and upgrade STAIMS systems (SAMS-1E and SAMS- IE)
Maintain SharePoint page
Manage accounts in Active Directory and ATCTS
Provide tier III support as request
Systems Administrator/MSIR SME/Software Manager, 02/2012 to 10/2012
MEDPRO TECHNOLOGY – El Paso, TX
Served as the local subject matter expert on MEDCOM Systems Inventory Repository (MSIR), for the Information Management Division (IMD) to ensure compliancy with higher authority policies and guidelines.
Ensure all information management initiatives are created and maintained in the MSIR.
Perform regular security monitoring to identify any possible intrusions
Apply OS patches and upgrades
Ensures that system hardware, operating systems, software are functional
Configure/Add new services as necessary
Responsible for tracking and reporting information regarding individual automated systems and their costs; develop recommendations for the portfolio and report to the MEDCOM Portfolio Management working group.
Analyze risk, impact and benefits of systems and provide recommended options to support budgeting decisions.
Represent the WBAMC position and interests on MEDCOM Portfolio Management (PFM) related working groups and panels.
Collecting, verifying and inputting all of the systems used by the hospital into the MSIR database to include all financial data associated with each system, ensuring software/systems have been through the Information Assurance section for approved Certificate of Networthiness (CON)
Design SharePoint master page and page layouts, serving as company's main SharePoint support for all technical complications.
Consistently met deadlines and requirements for all production work orders.
SharePoint Search
Ability to prioritize tasks and multi-task projects
Work closely with Information Assurance
Windows Workflow Foundation
Apply patches to servers.
IAVAs
Scan network.
Secondary server administrator
Education
High School: 06/1973
Westover High School - Albany, GA
Certifications
Security+ Server+
References
Available upon request
Contact this candidate