Software Tester Production Associate

Contact

732-***-**** (Mobile)

*****.*********@*****.***

Defect management tool

HP ALM

HP QC

QTP

Database Skills

SQL

Certifications

HP ALM (Nov 2012)

HP QC 9.2 (May 2010)

More Skills

Agile Scrum/JIRA/Rally

DB2.

CICS.

COBOL

Education

Master of Computer Applicaton (2005 -2008).

Bachelors of Computer Applicaton (2002 -2005)

Naina Shanubhog

Software QA Lead

Professional Summary

Worked with “Accenture Service Pvt. Ltd.” since Aug’08 as Team Lead.

1 year of mainframe experience in student lending loan application.

3 years of testing experience in Online Banking web application.

3 years of testing experience in Freight and Logistics desktop application.

Worked as Manual Test Engineer QC 9.2 and HP ALM which involves mainly developing Test Approach, Test readiness, Test plan, Test scenarios, Test scripts execution and reporting, Resource Management, attending client meetings (with bank manager), Senior Management Report Preparation and Updating the Automation Script for the issues faced.

Testing the Banking application in Real devices ( Iphone, Android) and Device Anywhere

Ensure the successful delivery of a solution according to Business requirements On Time, within Budget and to the appropriate Quality Bar.

Communicating effectively with onshore team members and client.

Excellent Team Player possessing Good Communication and Interpersonal Skills.

Experience

United Parcel Service USA.(Organization Accenture)

Senior software tester August 2012 – July 2015

United parcel service (Commonly known as UPS) is one of the largest Logistics Company in the world headquartered in United States. UPS delivers more than 15 million packages a day to 6.1 million customers in more than 220 countries and territories around the world.

Our Role is Offline Cargo movement (Pick Up Request, Shipment entry, Movement of shipment called master bill, Pricing & Rating, Documenting, Shipment Tracking, delivery of goods).

Responsibilities

Attending FRD review session and providing the approval.

Preparing Test plan, test approach, Test readiness and test scenarios documents.

Getting Sign off on these documents from Project manager.

Writing the test Scripts in Quality center tool and mapping with requirements.

Execution of System test and Product test in Quality center tool.

Logging defects in Serena Business Management tool and attend Defect review status call.

Transfer Functional knowledge of the Application to the Junior Testers in the team.

Mentoring new team members with individual roles and responsibilities.

Taking up random and ad-hoc testing as per Client request and delivering under stringent timelines.

Bank of America USA.(Organization Accenture)

Quality Analyst Oct 2009 – May 2012

The Bank of America is an American multinational banking and financial services corporation headquartered in Charlotte, North Carolina. It is the second largest bank holding company in the United States by assets. It has a retail banking footprint that covers approximately 80 percent of the U.S. population and serves approximately 57 million consumer and small business relationships at 5,600 banking centers

Our role is frond end testing of online banking application for consumer, small business and online business suite customers during Production phase.

Responsibilities

Doing end to end testing to avoid code break in production environment due to code changes.

Execution of automated scripts to check code breaks in production environment due to code changes.

Mentoring new resources joining the team.

Analyzing project documents (BRD, HLD, LLD, Wireframe and other project documents)

Preparing the test plan and Test scripts document and uploading in Quality center.

Logging Defects and Defect management.

Participate in defect triage calls for blocking defects with developer, DM team, onshore lead, environment team, business partners.

Daily Status reporting (defect, status of execution) to leads & clients.

Co-ordination with back end teams for validation of results.

Have successfully completed all the Banking Domain Courses required for the project, which helps in understanding the design of various functionalities that are created newly for the Bank.

Handled very complex initiatives. Ensured successful delivery of a solution according to Business requirements On Time, within Budget and to the appropriate Quality Bar.

Participated in Delivery calls to update the status to the senior management and Client.

Organized and good co-ordination and communication skills.

Worked with Accenture and has a very good understanding of Accenture Methodologies.

Good Understanding on Preparing of Different Kinds of status reports for different teams like senior management, project team and onshore teams.

Salliemae Potomac USA (Organization Accenture)

Production associate October 2008– August 2009

Tools : DB2, COBOL, CICS

Project Description

The Salliemae is an American private student lending loan.

Our role is to enter the student form into the system and check weather student qualifies for the loan.

Contact this candidate