KARABO

THUPE

PROFILE

Confident and friendly demeanor.

Skilled communication. Innovative

team builder who is acutely attentive

to duties given and customer’s needs.

Punctual problem solver and avid

multitasker. Track record of being a

consistent hard worker that

contributes to the establishment’s

long-term success.

CONTACT

PHONE:

084-***-****

ADDRESS:

5 Torlyn Flats

Embert Street

Potchefstroom

2531

EMAIL:

adq3u7@r.postjobfree.com

PERSONAL DETAILS

Date of birth: 7 August 1998

Nationality; South African

Driver’s license: None

Own car: No

Health: Excellent

Language skills: English, Setswana, Zulu

(understands Afrikaans)

WORK EXPERIENCE

Cashier

Nando’s Potchefstroom (1.09.2020 to 24.03.2022)

Duties include:

Ensure standards are maintained during shifts

coordinates the dine in and take away customers to maintain enough space to accompany all.

Handles customer complaints and resolve related matters

Take responsibility for float issued and cash handling procedures during shift.

Conducts regular checks throughout the shift to ensure stock levels are sufficient and hygiene are maintained

Daily stock takes and explanations of shortages

New staff training

Ensure customer service is maintained to the highest standard. Chef / Bartender

Potchefstroom Country Club (24.03.2023 to date)

Duties include:

Ensure standards are maintained during shifts

Keeping club members satisfied with exceptional service.

Handles customer complaints and resolve related matters

Take responsibility for float issued and cash handling procedures during shift.

Conducts regular checks throughout the shift to ensure stock levels are sufficient and hygiene are maintained

Daily stock takes and explanations of shortages

Preparing of Food and drink items available on the menu.

Making sure safety procedures are followed while working with gas, and other dangerous equipment.

CHARACTERISTICS

Creative and analytical

Team leader

Friendly, courteous, and service oriented

Poised under pressure

Effective communicator

ACADEMIC QUALIFICATION

NWU Business School

Small Business Management & Consulting

Computer Practice N4

Vuselela Collage

Tourism Management N6

Computer Practice N4

Matric (grade 12)

Baitshoki Secondary School

KEY SKILLS

Friendly personality

Customer service oriented

Decisive action

Passion for hospitality

Self-motivated

Great team player

Good leadership

Responsible

Attention to detail

Ability to manage people

Good knowledge of restaurant operations

SOFTWARE

Micros/Symphony restaurant Point of Sale software

Word

Excel

REFERENCES

Eddie Joubert Senior manager – Nando’s Potchefstroom 072-***-****

Mrs Mokaleng Lecturer – Vuselela Collage

073-***-****

JP James Manager – Manager Potchefstroom Country Club 064-***-****

Contact this candidate