● Strengths – Honesty, strong personality, good leadership quality, prepared to go the extra mile, dedication, appreciative, does not take things for granted.

● Fast learner, quick decision maker and strong believes, studies and hard working.

● Throughout my career, have always thrived on challenges and my levels of motivation consistently high.

● My accomplishments in life thus far have been achieved through perseverance, dedication and passion for my job and my family.

● One of my main assets is my interpersonal skills and being able to understand people and interact at all levels.

● My positive thinking, determination and dedication have always proven to be my strength in everything have attempted thus far.

● If I am offered this opportunity, I will endeavor to excel at all that is required of me and repay the company with sincere and dedicated service. 3 CV of MJ.KAPENG

Personal Information

Place of Birth : Klerksdorp/Stilfontein

Date of Birth : 04 August 1991

I.D. Number : 910**********

Marital Status : Single

Nationality : South African

Race : African

Home Language : Sotho

Other Languages : English, Afrikaans, Tswana, Sotho, Pedi, Xhosa, Zulu Health : Good

Driver's License : Code 10

Computer Literacy : Good

Secondary Education

Institute Attended : Borakanelo High school

Subjects Passed : Sesotho

English

Tourism

Geography

History

Mathematical lit

Life orientation

Certificate Obtained: Matriculated the year 2012

4 CV of MJ.KAPENG

Tertiary Education

Institute Attended 1 : Tshwane University of Technology (TUT) From 2017-till date

Subjects Passed: Service excellence I

Hospitality industry law I, II

Hospitality management I, II

Hospitality health and safety I

Hospitality communication I, II

Hospitality events management I

Accommodation management I, II, III

Food and beverage studies theory I. II

Hospitality information system IA, IB, II

Hospitality financial management I, II, III

Culinary studies and nutrition: theory I, II

Culinary studies and nutrition: nutrition I, II

Hospitality information management systems

Experiential learning I

Certificate completed eZee frontDesk

Property management system & Burrp point of sales course Wine course service

Preliminary wine course

Basic skills programme in Cigars

● History

● Tobacco growing

● Wrapper leaves and colours

● The growing areas

● Storage and blending

● Service of Cigars

● Smoking cigars

● The importers

Certificate Obtained : Final year at TUT (2022) only one online module to complete from January till June 2022

Institute Attended 2 : Centurion Academy

Subject passed : Telephone Etiquette

Certificate obtained : Year 2015

5 CV of MJ.KAPENG

Leadership Role

● Student Leader

Secretary of Tshwane Varsity Lodge Residence

Employment History

Company 1 : McCarthy VW Acardia

Position : Sales Executive

Section : Used Car Department

Period : May 2021 till date

Responsibilities

● I am responsible for inspecting, preparing and presenting a vehicle for a test drive once the customer is interested.

● Provide and answering sales and product- related questions, bargaining over the final price is also typical to the sales process.

● Understands auto mobile by studying characteristics,capabilities and features comparing and contrasting competitive models and inspecting auto mobiles develop buyers by maintaining rapports with previous customers ;suggesting trade-ins; meeting prospects at communities

;greeting drop-ins; responding on inquiries ;recommending sales campaign and promotions .

● Qualifies buyers by understanding buyer’s requirements and interests matching requirement and interests to various model building rapport.

● Closes sales by overcoming objections asking for sales; negotiating prices, completing sales or or purchase contrast.

6 CV of MJ.KAPENG

● Explaining provisions; explaining and offering warranties; services and financing, collect payment and delivers auto mobile.

● Provide sales management information by completing reports.

● Update job knowledge by participating I educational opportunities and reading professional publications.

Company 2 : West Vaal GM Klerksdorp

Position : Sales Executive

Section : New Car Department

Period : October 2015 till May 2016

Reason for leaving : Relocating

Company 3 : Speedy Car Sales (Klerksdorp)

Position : Sales Executive

Section : Used Car Department

Time Period : March till October 2015

Responsibilities

Company : Truworths (Potchefstroom)

Position : Sales Consulted

Section : In -Wear Department

Time Period : Part Time (June till December) 2013

Responsibilities

7 CV of MJ.KAPENG

● Participate in stock management and control

● Assist shoppers locate the products and goods they desire

● Perform cash processing and cards payments

● Stock shelve with goods

● Ask queries from shoppers

● Guide and give advice to customers on products selection

● Deal with customer refunds

● Attach price tag to merchandise

Company 4 : Mugg & Bean

Position : Waitress

Time Period : December Holidays 2012

Responsibilities

● Greet and escort customers to their tables

● Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

● Prepare tables by setting up linens, silverware and glasses

● Inform customers about the day’s specials

● Offer menu recommendations upon request

● Up-sell additional products when appropriate

● Take accurate food and drinks orders, using a POS ordering software.

● Providing excellent wait service to ensure satisfaction

● Taking customer orders and delivering food and beverage 8 CV of MJ.KAPENG

References

● McCarthy VW ACardia (Manager Jusewes Smuts 082-***-****

● West Vaal Klerksdorp (Manager Jaku 083- 659- 9474)

● Speedy car sales ( HR- Deon Venter 018- 462- 6984)

Contact this candidate