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Optometric Assistant Customer Service

Location:
Greensburg, PA
Salary:
$25.00
Posted:
May 17, 2022

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Resume:

Mandi K. Peters

*** ******** **

North Huntingdon, Pa. 15642

513-***-****

Your Family Eye Doctors, Inc.

North Huntingdon, Pa

Optometric Assistant

Administrative/Technician

Scheduling appointments, assisting patients with paperwork

Pulling Medical deductibles and copays/Vision Insurances

Processing claims with codes for billing

Triaging emergency medical appointments

Maintained accurate patient files in compliance with HIPPA

Assisted patients with frame selection, or contact fittings

Pre-Screening : NCT, Optomap, autorefracting, setting phoropter, stereopsis, retrieving Rx from spectacles. Humphrey Visual Field and Glaucoma evaluations as needed/scheduled

Wing Eyecare

Milford, Oh

Optometric Assistant

Administrative/Technician

Scheduling appointments, assisting patients with paperwork

Triaging emergency medical appointments

Pre-Screening : NCT, Optomap, autorefracting, setting phoropter, stereopsis, retrieving Rx from spectacles.

Maintained accurate patient files in compliance with HIPPA

Humphrey Visual Field and Glaucoma evaluations as needed/scheduled

Assisted patients with frame selection, or contact fittings

Fontana's Cafe Irwin, Pa

Bartender / Server / Manager

Insured customer service

Administered large sums of money

Balanced cash drawers

Managed staff, knowledge of POS System, responsible for scheduling

Rose Hill Burial Park

Hamilton, Oh

Clerk / Records

Assisted families with marker emblem and graphic design

Responsible for ordering/tracking markers

Created work orders for marker installation

Responsible for Cemetery requests: sunken graves, damaged property, broken vases

Century Inn Wyoming, Oh

Manager

Insured customer service

Administered large sums of money

Balanced cash drawers and safe

Cornerstone, Inc. West Chester, Oh

Human Resources Receptionist/Management

Screened applications

Background checks

Scheduled interviews and conducted orientation

Maintain files and paperwork needed for new hires

entry, tax paperwork, made employee files, pre-employment testing, database building/maintaining, created forms

Voice mail and e-mail correspondence

Kroger Pharmacy West Chester, Oh

Pharmacy Technician

Answered telephones

Data entry

Billed insurance companies

Contacted insurance companies for coverage

Knowledge of drug brand names and generic

Contacted doctors for authorization on prescriptions refills

Fulfilled prescriptions (strengths, dosages, directions)

Patient reactions/interactions with medications already regimented

Francotyp-Postalia Springdale, Oh

Administrative Assistant/Office Manager

Researched and established an organized customer account database to centralize data, and improve overall client service product packet for client review

Created and developed a manual to facilitate troubleshooting via telephone that was later utilized throughout the company internationally

Received equipment, verified serial numbers to ensure precise inventory, inspected and prepared products for technician to install

Disbursed multiple copies of invoices for client billing and inventory, calculated sale productivity an representative sale commissions

Produced new clients through setting appointments and demonstrations

Skills

Typing (70 wpm) computer knowledge – Windows, Microsoft Word, Excel, Access, Outlook, Power Point, Internet, E-mail, multi-line phones, contracts, tax paper work, mail room equipment knowledge, Aloha system, copy machines, medical/vision insurance websites for verifications, phoropter, Gdx, lensometer, proficient in CMS/Compulink optical/billing software, NCT, autorefractor, retinal imaging with Optomap

Achievements

High Honor Roll, Publication Awards for Journalism and Photography for Lakota High School Yearbook

Lakota High School Graduate (1997)

College Prep Courses

Miami University of Middletown



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