Dean S. Craig II
Greensboro,NC 27406
908-***-**** MOBILE
Re:Position
Dear Sir or Madam:
I am very much interested in a position with your organization. I have experience in customer service/ call center and as a lab technician. I am confident that my past experience in customer service/call center and as a lab assistant will make me a great addition to your company. I appreciate your time and look forward to speaking to you in the future.
Sincerely,
Dean S. Craig II
1318 SHARP RIDGE RD
Greensboro,NC 27406
908-***-**** Cell
Dean S. Craig II
Objective
To obtain a full-time position within a professional environment
Experience
2006 - Present National Parts Service New Jersey
Auto Parts Delivery
Transport and delivery of auto parts
2005 Russell Stanley (Plastics) New Jersey
Lab Technician
Water Pressure Testing
Heat Testing
Drop Testing
Data entry of results using Excel
2004-2005 Alpha Associates, Inc.(Textiles) New Jersey
Lab Technician
Data Entry of reports and current test results
Researched and analyzed certificates
ISO Training resulted in auditor certification
Researched and recorded historical test results
Testing done as part of quality assurance department
Utilized Microsoft Office (Excel, Outlook and Word)
2003-2004 Cardre Pigment Specialties New Jersey
Lab Technician
Evaluated and prepared batches of new products
Recorded measured parameters for the development of specifications.
Developed samples from existing production stock
Prepared sample bulk, when no production material available.
Facility with procedures of manufacture and evaluation of both powder products and dispersions.
Prepared shipping paperwork utilizing the computerized sample request system.
Processed and printed specification and material safety data sheet.
Utilized the computerized sample system to track requests through completion.
Data Entry
2001-2003 Five Star Office Installation New Jersey
Office Construction
Developed new workspaces.
Excavate office space.
Removed old furniture.
1999-2001 National Capital Industries Washington, DC
Customer Service Representative
Answered customer inquiries (75-100 calls per day).
Recorded and Processed orders.
Utilized Microsoft Windows 95 and Word.
Performed general office duties.
Handled customer collections
Data Entry
Education
1991-1993 Upsala College East Orange, NJ
Liberal Arts, earned twenty-four credits (part-time)