Dean S. Craig II

**** ***** ***** **

Greensboro,NC 27406

908-***-**** MOBILE

Re:Position

Dear Sir or Madam:

I am very much interested in a position with your organization. I have experience in customer service/ call center and as a lab technician. I am confident that my past experience in customer service/call center and as a lab assistant will make me a great addition to your company. I appreciate your time and look forward to speaking to you in the future.

Sincerely,

Dean S. Craig II

1318 SHARP RIDGE RD

Greensboro,NC 27406

908-***-**** Cell

Dean S. Craig II

Objective

To obtain a full-time position within a professional environment

Experience

2006 - Present National Parts Service New Jersey

Auto Parts Delivery

Transport and delivery of auto parts

2005 Russell Stanley (Plastics) New Jersey

Lab Technician

Water Pressure Testing

Heat Testing

Drop Testing

Data entry of results using Excel

2004-2005 Alpha Associates, Inc.(Textiles) New Jersey

Lab Technician

Data Entry of reports and current test results

Researched and analyzed certificates

ISO Training resulted in auditor certification

Researched and recorded historical test results

Testing done as part of quality assurance department

Utilized Microsoft Office (Excel, Outlook and Word)

2003-2004 Cardre Pigment Specialties New Jersey

Lab Technician

Evaluated and prepared batches of new products

Recorded measured parameters for the development of specifications.

Developed samples from existing production stock

Prepared sample bulk, when no production material available.

Facility with procedures of manufacture and evaluation of both powder products and dispersions.

Prepared shipping paperwork utilizing the computerized sample request system.

Processed and printed specification and material safety data sheet.

Utilized the computerized sample system to track requests through completion.

Data Entry

2001-2003 Five Star Office Installation New Jersey

Office Construction

Developed new workspaces.

Excavate office space.

Removed old furniture.

1999-2001 National Capital Industries Washington, DC

Customer Service Representative

Answered customer inquiries (75-100 calls per day).

Recorded and Processed orders.

Utilized Microsoft Windows 95 and Word.

Performed general office duties.

Handled customer collections

Data Entry

Education

1991-1993 Upsala College East Orange, NJ

Liberal Arts, earned twenty-four credits (part-time)

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