Ibrahim Hani Alhmeedi
IT System Analyst
Abu Dhabi & Dubai,
United Arab Emirates
Mobile: 056*******
E-mail: *******.****@*****.***
Career Objectives
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. And secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
My highly organizing and hard-working individual looking for a responsible position to gain practical experience. Work Experience
April 2021 – Present Data Visualization Analysis & IT Application Analysis EXPO 2020-Dubai At Siemens
I was working in Technology Systems in the EXPO2020 Dubai project, working 24/7 as a Consultant Engineer for Technology Systems and Application Support Level 2 in charge of Data visualization and analysis .
Duties:
I worked in field Power BI Data Analyst to validate the skills and knowledge required to enable companies to maximize the value of data assets with Microsoft Power BI. As a subject matter expert, I have experience as a data analyst responsible for designing and building scalable data models, cleaning and transforming data, and enabling advanced analytics capabilities that deliver meaningful business value through easy-to-understand data visualizations.
Designing, developing, and maintaining Reports & Dashboards in Power BI
Designing fact tables and dimensions in Power BI environment using DAX and M
used a program for Geographic Information Systems (GIS) design, mapping, and analysis.
create and enter information and analyzes, reports, converts data using GIS software.
I am knowledgeable in IT Strategy and Digital Transformation - ERP July 2015 – Mar 2020 IT system analyst
At Emirates Training Technology/ Cubic Middle East LLC Defence sector -Abu Dhabi I was working as a professional business consultant and analyst committed with extensive experience in the pre- sales market for information technology and the corporate arena, Project Management System Administrator Development of solutions for existing products and systems. Duties:
• Translate business needs to technical specifications
• Design, build and deploy Power BI solutions (reporting tools)
• Maintain and support data analytics platforms (MicroStrategy)
• Create tools to store data (e.g., OLAP cubes)
• Conduct unit testing and troubleshooting
• Evaluate and improve existing Power BI systems
• Collaborate with teams to integrate systems
• Develop and execute database queries and conduct analyses
• Create visualizations and reports for requested projects JUL 2012 – FEB 2015 IT system Engineer ABUDHABI (Government sector / Defence sector) At INJAZAT data system / Cubic Middle East LLC
Handled technical issues and requests for airport customers via a ticketing system (Manage Engine Service Desk Plus), walk in requests, and phone, for hardware and software installation, maintenance and repair, working 24/7 shifts basis. Duties:
Trained Technical Operators during a period of company expansion to ensure attention to detail and adherence to company policy.
Delivering services that meets SLA agreements and delights the customer
Manage and track spares inventory used to support assigned simulation and training equipment.
Comply with organization values and adherence to all company policy and procedures.
Handling incidents and service requests via phone/email/ticketing system.
First line / second line experience in supporting enterprise network devices.
Provide investigation, diagnose, resolution and recovery for Hardware/Software problems. When unable to resolve, escalate to 2nd level.
Configure and manage Group Policy, Active Directory, DHCP, and DNS in Windows Server 2012
Install and configure all project display systems that display the implemented project information and connect them to SITA VPN.
Handling CCTV-SACS door-PA speaker-BMS-WDN and more systems.
Strong background internet protocols (TCP/IP - DNS - DHCP - TFTP - FTP - HTTP - POP3 - NAT - Telnet -SSH - SMTP - SNMP - ARP - RARP - ICMP).
Cable installation, CCTV cameras installation, DVR configuration, access and support. Courses Certificates and Training
Certified courses:
oracle cloud infrastructure certification (OCI) //2021
Data analytic (AI) & (Power BI). https://courses.edraak.org/certificates/b6f378f6b73a4a4fb8267f7ec253f04e //2020
Certified Business Professional - Sales Skills (P9P ZPL ZPT) //2020
ITIL 4 Foundation service management. / course
Python language & security + //2018
CCNA (Cisco Certified Network Associate Routing and Switching)/ course 200-301. // 2018
MCSA (Microsoft Certified Solutions Associate) Windows server 2012. //2016 Skills
Fast learner-Creative-Ambitious-organizer
Working under pressure and effective multitasking skills
Team worker and Leadership
Good communication skills
Strong knowledge of TCP/IP, UDP, the OSI 7-layer model, DNS, DHCP, VPNs, HSRP.
Strong Troubleshooting and Maintenance H/W and S/W. Education
University Jordan university of science and technology. 2006-2010 Jordan
College: Engineering and Technology
University Degree: Bachelor’s degree in computer information system (CIS),
Graduation year: 2010
Personal Information
Nationality: Jordanian Date of Birth: 07, FEB 1988 Driving License: UAE License Gender: Male
Religion: Muslim Marital Status: Married
Language
Arabic: Mother tongue (Native)
English: Fluent