Customer Service Security Guard
Resume:
MOSES MURIITHI GITONGA
CAREER OBJECTIVES
Seeking work as a Merchandiser with any serious and willing company. A motivated individual with rich experience and high skills in stores’ display design and setting up. Truly skilled product promotion and coming up with dependable high-end plan on matters product promotion and sales. Highly social and immensely enjoys interaction with people. Highly driven to exceed the expectations of both customers, colleagues and employers at large. Committed to continuing professional development. WORK EXPERIENCE
PERSONAL INFORMATION
Highly able to handle clients delicately. Record of success in maintaining clients. High leadership skills that enable my fellow workmates to reach high customer service benchmark and uphold organizational reputations for high excellence. Highly passionate on successfully solving the tasks assigned hence putting the interests of any given first. A truly dedicated and goal-oriented high achiever. Demonstrated exceptional customer service, receiving positive feedbacks from customers and commendation from crew. Proficient in emergency situations. RELIGION: CHRISTIAN MOBILE: +974-***-***-**
EMAIL: **************@*****.***
MARITAL STATUS: MARRIED
LANGUAGES: English / Arabic / Spanish
PERSONAL INFORMATION
APRiL 2013 - PRESENT
QATAR FOUNDATION
Responsible for maintaining the security of the premises and doing this by circulating amongst visitors, clients and employees to preserve order and protect lives and properties. Warning people of infractions or violation and evicting the violators from the premises. SECURITY GUARD
TEYSEER SECURITY SERVICES
DUTIES
Provicting a visible onsight security and deterrent presence. Watching out for, reporting and dealing with suspicious or unusual activity. Reporting any incidents of concern to the supervisor. MOSES MURIITHI GITONGA
MAY 2020 - MARCH 2022
GEORGETOWN UNiVERSiTY
Responsible for maintaining the security of the premises and doing this by circulating amongst visitors, clients and employees to preserve order and protect lives and properties. Warning people of infractions or violation and evicting the violators from the premises. SECURITY GUARD
QATAR
DUTIES
Inspect and patrol premises regularly.
Monitor property entrance.
Authorize entrance of people and vehicles.
Report any suspicious behaviors and happenings.
Secure all exits, doors and windows.
Respond to alarms and react in a timely manner
Provide assistance to people in need
Submit reports of daily surveillance activity
April 2010 - 2014
MR. GYM
Responsible in assessing the physical and health conditions of clients, creating appropriate exercise plans, and monitoring their improvement. Also explaining applicable safety rules and regulations. Ultimately, responsible in helping clients have fun and improve their health through exercise.
GYM INSTRUCTOR
DUTIES
Demonstrate the correct way to use exercise equipment Monitor the misuse of equipment
Ensure the gym is clean and free of health and safety hazards Deliver exercise classes and workshops
Develop personal exercise and diet plans
Support the development and delivery of fitness programs. Assist members in reaching individual goals.
Assist in maintaining and improving the goals of the organization. Ensure the safety of clients during training sessions. Conduct an initial assessment of clients' body measurements. Monitor BMI on a regular basis.
Motivate clients who have reached a plateau in weight loss. Responsible for monitoring and operating CCTV cameras and alarm systems. Assisting in administering first aid and reporting accident. Responding in timely manner to alarms that have been set off. Ability to handle conflict situations tactfully and firmly. Experience of high patrol duties and securing building perimeter. Excellent knowledge of English language.
Ability to remain in a static position for long period and work 12hours shift.
Experience of managing large events,organising tra c and working along side the emergency service.
KEY SKILLS AND COMPETENCIES
KEY SKILLS AND COMPETENCIES
Personal motivation to keep fit and the ability to motivate others to do the same. Patience and the ability to explain things clearly. Excellent knowledge of English language.
Ability to remain in a static position for long period and work 12hours shift. Experience of managing large events,organising tra c and working along side the emergency service.
Understanding of lifestyle, diet and the human body. Awareness of safety and good working practices.
DUTIES
Provicting a visible onsight security and deterrent presence. Watching out for, reporting and dealing with suspicious or unusual activity. Patrolling and monitoring general building and outside car park Dealing with hostile customers and escorting them from the building. Meeting and greeting o cial visitors.
Locking up premises and making sure that doors, windows and gates are secured. Completing fire alarm, healthy and safety checks.
Monitoring and authorizing entrance and departure of employees and visitors. Dealing with emergencies as they arise.
Answering telephone calls and providing information during non-business hours. Reporting any incidents of concern to the supervisor. ACADEMIC EXCELLENCE
JULY, 3RD 2019
QATAR FOUNDATION Emergency preparedness training for security guards. JULY, 2ND 2019
TEYSEER SECURITY Physical security concept.
2010 - 2011
ZETECH COLLEGE Front Of ce
2011 - 2012
KENYA UTALII COLLEGE Hotel and Hospitality
2005 - 2009
PARKLANDS HIGH SCH Kenya Certi cate of Secondary Education(K.C.S.E) 1997 - 2005
KARI-MWAILU ACADEMY Kenya Certi cate of Primary Education
(K.C.P.E)
2009 - 2010
KENYA INSTITUTE OF
MANAGEMENT
Computer Skills
27TH, OCT 2019
INTERNATIONAL FITNESS
ALLIANCE
Level 2 Fitness Instructor
KENYATTA UNIVERSITY Personal Trainer Certi cation
15TH JULY 2018
QATAR INTERNATIONAL
SAFETY CENTRE
1 Day Combined Basic First Aid & Basic Fire Extinguisher Training 14/07/2013 - 13/01/2015
HOBBIES
EXERCISING, TRAVELING, WATCHING MOVIES / SERIES, LISTENING TO MUSIC REFERENCES
1. VINCENT
GYM INSTRUCTOR
NO. 33200927
2. BRAIN
GYM INSTRUCTOR / PERSONAL TRAINER
3.EMMANUEL EWUJI
SUPERVISOR
TEYSEER SECURITY SERVICES
JACKSON MWANGI
SUPERVISOR
TEYSEER SECURITY SERVICES
2.
1997 - 2005
KARI-MWAILU ACADEMY Kenya Certi cate of Primary Education
(K.C.P.E)
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