Pharmacy Technician Prior Authorization

Christiana Sofiyea

Silver Spring, MD *****

M: 240-***-**** E:*****************@*****.***

WORK EXPERIENCE

AVITA PHARMACY LLC 2018 - Current

● Manages 300+ patient records and data through electronic medical records (EMR)

● Obtains Informed consent and manages site/clinic compliance with IRB, consent procedures, and manual of policies and procedures.

● Performs quality assessments and promptly responds to data queries. Implements protocols, enrollments, and tracking for the DC and Maryland clinics.

● Work with PIC and account management to build

relationships with clients (Case managers and Providers) ensuring exceptional service levels and patient care coordination to maximize Rx pull through.

● Working with patients and case managers to Identify and remove barriers to adherence e.g Prior Authorization, delivery issues, tracking/returns, patient communication/ notes and Internal communication to Pharmacy.

● Follows proper workflow ensuring assigned work

queues/duties caught up and calls complete by end of each shift. E.g New enrollments, Print queue verification, refill calls, MD and onsite staff and patient consults.

Accountability

● Contributes to the successful operations of the pharmacy by completing all assigned daily duties. E.g Phones, work queues, specialty projects, monitoring email, making sure all HIPAA forms are signed and uploaded in patients profile, communicating via Teams with the team and Punctuality. CVS Health – Pharmacy Technician; June 2017 – July 2018

● Supporting the Pharmacist in the daily operation of the Pharmacy.

● Maintaining a clean and safe pharmacy by complying with regulations, rules and procedures.

● Receiving and verifying the accuracy and authenticity of prescriptions.

● Stocking the pharmacy with Inventory.

AREAS OF EXPERTISE

Writing reports

Reliability

Listening Skills

PROFESSIONAL

First aid

(Certified)

Health and Safety

CPR (Certified)

PERSONAL SKILLS

Tactful and

articulate

Communication

skills

Target orientated

Aventist Healthcare- Calverton – June 2016 - July 2017

● Provide high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation,

home-healthcare and nursing-home settings.

● Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing.

● Commended for chart accuracy, effective team

collaboration, patient relations and consistent delivery of empathetic care.

Home Care Assistance – Bethesda

November 2014 – May 2016 – CNA / GNA

● Assisting patients with activities of daily living such as bathing, dressing, grooming, and toileting.

● Transporting patients around from one place to another.

● Preparing patients for treatment.

● Serving meals to patients and then monitoring their eating habits.

● Keeping patient’s rooms and equipment clean, neat and orderly.

● Observing residents' health concerns and reporting abnormalities to the charge nurse.

NHS - London, England - Support worker: June 2010 - Aug. 2013

● Learning Disabilities and Autism. (11-16 years)

ACADEMIC QUALIFICATIONS

University of Hull, England, 2002-2007 - Business

Management/ Information Technology

University of Edinburgh (Online) Clinical Psychology of Children and Young people – Certificate of Accomplishment

Montgomery College, Rockville, MD. Expected 2022

Associate Degree; Nursing

Nurse One Incorporated – CNA/GNA Certification Nov. 2014

.

REFERENCES :

Available on request

Contact this candidate