Service Representative Customer

MANPREET KAUR, HRM,B.Sc,B.Ed

Brampton,ON C: 1-647-***-**** *****************@*****.***

PROFILE

As a student of York University, I am eager to learn and develop new skills and make a positive impact on the lives of others.Highly motivated, enthusiastic and dedicated educators who want to see all students at great heights. Being a customer service Representative at Tim Hortons, I have an extensive knowledge of providing assistance in a fast-paced environment and possess strong dedication to help the customers for their satisfaction.Able to multitask like cashier, baker and team member.

Collaboration talent Quality Controls Leadership qualities Problem solving abilities Good communication skills Order picking & processing Shipping & Receiving

PROFESSIONAL EXPERIENCE

Teaching Experience (2019-2020)

I gain a great experience to teach the students with diverse backgrounds which also helps me to learn new things. I encourage the students to participate in curricular and co-curricular activities and by using new methodology, I am able to create a better learning environment for students. Committed to professional ethics, standards of practice and the care of education of young children.

Warehouse- Team Member (2020-2021)

Ecotex:

-Picked product for specific routes and estimated weight,height and centre of balance to calculate precise placements.

-Prepared orders by processing requests, pulled materials from the warehouse, packed boxes and prepared shipments.

Tim Hortons (2021- To Date):

-Assure the food quality and freshness of coffee to better serve our customers so that they feel satisfied.

-Responsible for proper handling and storage of food.

-Performed general maintenance duties such as proper hygiene.

-As a cashier, I took necessary steps to meet customer needs and resolve food related issues.

Administrative Assistant 2021 to Present

EDUCATION & PROFESSIONAL DEVELOPMENT

Post-Graduation Certificate course in Business Administration (2022), York University, Toronto

HRM (2021), York University, Toronto

B.Ed (2019), Panjab University, Chandigarh, India

B.SC- Non Medical (2017), Panjab University, Chandigarh, India

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