Robin Reinkemeyer
Word Processor/Secretary
Blandon, PA 19510
********@***.***
Work Experience
Customer Service Representative
Penske Truck Leasing - Reading, PA
November 2021 to Present
• Resolved customer issues
• Worked in the inbound call center
General Laborer
EAST PENN MANUFACTURING CO - Lyons, PA
January 2015 to October 2021
• Loaded and unpacked items
• Manually heat sealed battery covers
Cash Receipts Clerk
EAST PENN MANUFACTURING CO - Lyons, PA
March 2010 to January 2015
Applied cash, checks, wires and credits daily to customers accounts. Reconciled worksheet before entering into computer system.
Domestic Engineer
Home - Blandon, PA
February 2001 to March 2010
Took care of my three children along with a golden retriever. Word Processor/Secretary
Campbell Rappold and Yurasits - Allentown, PA
May 1994 to July 1999
Designed and typed financial statements into computer system and printed out and bound for all clients. Answered incoming calls and greeted clients.
Education
Certificate in Word Processing
Churchman’s Business College - Easton, PA
August 1984 to June 1985
Some college
High school diploma or GED
Skills
• Typing
• Order Entry
• Cash Handling
• Phone Etiquette
• Computer Skills
• Microsoft Excel
• Data Entry
• Microsoft Office
• Microsoft Outlook
• Clerical Experience
• Microsoft Word
• 10 Key Data Entry
Assessments
Attention to detail — Highly Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Highly Proficient
Scheduling — Proficient
February 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Bookkeeping — Familiar
March 2022
Calculating and determining the accuracy of financial data Full results: Familiar
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.