ANH L. LAU
Pearland, Tx ****4
C.714-***-**** *******@*****.***
OBJECTIVE
A conscientious self-motivated professional with strong analytical and problem solving skills, is seeking challenging opportunities to build further career growth.
EXPERIENCE
APPLIED MEDICAL Rancho Santa Maguarita 2019 _ 2022
In Process Inspection
Inspect products to specification for quality according to the perimeters set by I.S.O. Study manufacturing instruction to make sure that process is up to par. Operate Keyence and Nikon machine to measure medical parts to enter to quality system.
WELLS FARGO DEALER SERVICES Irvine, CA 2016 – 2019
Operations Processor 2
Process/maintain records and analyze/research records related issues for quick resolution. Support daily operations through processing documents, recording information, importing/entering data, and maintaining records using considerable knowledge of department policies and procedures. Identify issues and research document trail (mail, checks, loan files, faxes, correspondence, e-mails, etc.) to insure correct and efficient processing.
GLIDEWELL LABORATORIES Irvine, CA 2013 - 2016
Shipping and Receiving III
Performed various tasks ranging from data entry of dental lab prescriptions, to packaging, to verifying work orders, ready for shipping to meet/exceed on time delivery. Trained as lab technician to finish crowns to doctor’s specifications.
SC ENDODONTICS, INC. Santa Ana, CA 2011- 2013
Dental Business Administration
Performed clerical duty and chair side assistance for dentist in Endodontic works.
WELLS FARGO INVESTMENTS, LLC Minneapolis, MN 2001-2011
Re-Organization Investment Ops / Service Specialist
Shared responsibility with team members to manage and to update corporate accounts. Key responsibilities included:
Research corporate profiles, analyze and determine best corporate actions, interfacing with third party vendor.
Reconcile various accounts using Thomson Reuters BETA Financial software and Microsoft Office Suite applications.
Serve as strong liaison to financial consultants and sales assistants in determining accurate actions to minimize firm level risks. Resolve settlement issues and fails with custodian banks & brokers.
Assisted department in implementing policies, procedures and training materials to stay compliant with government regulations. Maintained data for client and broker information.
THOMAS ENGINEERING COMPANY Brooklyn Park, MN 1995 - 1998
Maintained vendor history file, including creating files and ensuring files stay updated according to standardized guidelines.
Collected customer transactions data and interfaced with various groups within the organization to update weekly/monthly risk registry reports.
Trained in Total Quality Management, Statistical Process Control (SPC) to assure compliance with production and material requirements planning.
EDUCATION
Hennepin Community College University of St Thomas
SKILLS & TRAINING
Proficiency in all Microsoft Office applications
Licensing credits
Claims Service Specialist - Katy, TX