Tamara
Smith
*** ******** **. ***. * Greensboro, NC 27410
******.*******@*****.***
Dedicated, discreet, and responsible student seeking a part time data entry position to utilize skills in administrative and data entry duties.
Skills
Collaboration with Medical Directors/Nurse
Utilizing various software applications
Medical claims/Benefits
Assisting Special Needs Families
Time Management
Experience
09/18/2018 – PRESENT
Sr. Complex Care Advisor SNI / United Healthcare/Greensboro, NC.
First line of support and advocacy for assigned families with special needs children with benefits and claims. Served as an advocate for the family to get prior authorizations, durable medical equipment, and other needs covered by insurance. Collaborated with Medical Director and Nurses in specific and challenging situations and family case management.
03/01/2017 – 07/01/2018
Administrative Assistant / TMI Services Inc./Graham, NC
Supported the Corporate Office with payroll by ensuring timecards were completed and hours recorded. Collected driver logs from drivers, completed all documents for new hires, and set up travel accommodations for employees. Responded to emails, voicemails and answered incoming calls. Photographed new equipment coming in. Placed orders for office supplies.
Education
SEPTEMBER 2021-PRESENT
BA Psychology-Christian Counseling / Liberty University
Current Sophomore at Liberty University pursuing my BA in Psychology with emphasis on Christian Counseling. Current GPA 3.23
MAY 2018
Medical Administration / Guilford Technical Community College
Attended for transfer credits towards my degree.
FEBRUARY 1998-JUNE 2005
Basic Law Enforcement Training/Human Services/ Rowan Cabarrus Community College
Obtained certification in law enforcement training and gained credits to transfer toward my degree.
Activities
Actively involved in my church. I volunteer every other Sunday. Outside of church I enjoy music, the outdoors and spending time with friends and family.