Front Desk Customer Service
Resume:
Joanna Ioramo
************@*****.***
Objective:
Highly motivated, reliable, responsible and self –directed individual seeking full time position as a team player in a people-oriented and fast paced Organization where to maximize my customer services skills. Professional skills:
• Respectful, reliable
• Ability to work under pressure
• Time management
• Work well independently in team setting
• Customer service
• Good organization skills
• Self-motivated
• Hard worker
Professional Work experience:
Child Care provider – for own home kids October 2018 to Present
• Monitored Activities of children at home
• Cleaned and sanitized day care rooms, toys and equipment on daily basis
• Organized Materials and prepared for children daily activities
• Helped children keep good hygiene
• Prepared meals and organized meal times and snacks for children Cake Decorator – 85 Degree Bakery Café-Newark CA July 2018 to October 2018
• Managed quality communication, customer support and product representation for each client.
• Created cakes and pastries according to client’s demand and standards
• Packaged bakery and deli items and ensure appropriate rotating.
• Designed and decorating cakes in different styles
• Maintained an inventory of cake decorating items and ingredients Warehouse worker, Healthy Pets-Union city June 2016 to December 2017
• Received and sort inventory
• Get customer orders ready for delivery
• Used technology like scanners, computers, and handheld printers
• Inspected the orders before delivery and ensuring correct products are packed and bill generated are accurate
• Trained new employees to work properly
Night Auditor, Front Desk clerk –Hampton INN-Milpitas CA Septmber-2015- Janury-2016
• Greeted, register, and assign rooms to guests of hotels.
• Contact housekeeping or maintenance staff when guests report problems.
• Issue room keys and escort instructions to bellhops.
• Printed daily nights reports and submitted to the supervisor
• Made fresh coffee to guest and hotel staff
Education:
High School Diploma-Adult school-Union city CA 2014 References upon Request
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