NIURKA TERESA ANTELO

**** ****** ****, ******* *** Fl 33189

Cel: 305-***-**** Email: adq2sd@r.postjobfree.com

PROFILE

Business professional with 30-year experience. Good communication skills and team working. 15-year experience as computer operator – Windows (Word/Excel/Power Point). Bookkeeping knowledge. Background in graphic design (Photoshop/Corel Draw). Bilingual in English and Spanish.

PROFFESIONAL EXPERIENCE

Public Partnership LLC 9/2020

Home Health Assistant (Part-time)

Assisting my mother during her evening activities.

Doing homemaker services, adult companion care and personal care.

BCFS Health and Human Services 9/2021 – 3/2022

ORRNCC Call Specialist - Bilingual

Coordinated referrals, services planned and documentation of services for assigned caseload.

Accepted crisis calls and provided support to families in crisis.

Continually assessed ongoing changes in behavior, circumstance or conditions that may affect child safety.

Provided feedback and support to crisis line staff to ensure an appropriate response to crisis calls, families’ needs are addressed through best possible supports, and follow ups are conducted as needed.

Around the Clock – Penate Medical Center 6 – 8/2021

Telemarketing

Called potential clients and customers to inform them about the company’s new products, services and policies.

Took customer calls and provide accurate, satisfactory answers to their queries and concerns.

AARP Foundation - Goulds Business Sources Center 9/2019 – 8/2020

Data Entry Clerk

Prepared data for computer entry followed data program techniques and procedures.

Assisted clients to navigate the job market and during the process of the job application.

Assisted Office administrative duties.

CHSi - Comprehensive Health, Florida 3 - 12/2018

Youth Care Worker

Ensured the supervision of 12 minors during daily activities, assured safety and well-being.

Secured communication and coordination with YCWs, Leads, Clinical/Medical staff, Case Management staff to meet minors' needs.

Assisted teachers in the classroom with educational program during school hours.

Burlington Coat Factory, Miami, Florida 08/2017 - 3/2018

Sales Associate

Met and assisted costumers' needs.

Maintained selling floor presentations and restocked it as needed.

Secured that Fitting Room was ready to receive costumers by promptly clearing merchandise and returned it to proper area.

Craft Fair Havana, Cuba 05/2007 – 10/2016

Craft Seller (Private Business)

Sold wooden crafts and souvenirs.

Analyzed budgeting and prepared monthly reports.

Dealt with customers and suppliers.

EDUCATION

Pearson Vue and Florida Department of Financial Services (DFS)

FLA Life and Annuity State License (0-214) 03/31/2020

FLA Health (0-240) 12/16/2021

Robert Morgan Educational Center - Technical School 01/2018 - 03/2019

Accounting Operations

University of Havana, CUBA 1985

Licenciatura en Economia del Comercio Exterior

Bachelor of Business Administration in International Business certified by Josef Silny & Associates, Inc.

Unit Clerk/Admin Partner, Nursing Unit - 6 Pavilion, FT, 07A-7:30P

6 6200 SW 73rd St South Miami, FL 33143-4679 CategoryCorporate South Miami Hospital Posted Date:03/24/2022 Job Id123889200 SW 73rd St South Miami, FL 33143-4679 CategoryCorporate South Miami Hospital Posted Date:03/24/2022 Job Id123889

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