Jennifer Jacobo ***** E Metz Drive
**********@*****.*** Vail, AZ 85641
520-***-**** (C)
OBJECTIVE:
Acquire a position in a progressive organization using my experience and demonstrated skills in: facilities office infrastructure, communications, management, people skills and operational experience combined with leadership ability.
DEMONSTRATED SKILLS SET:
Technical Experience Contract Management Communications
Organizational Abilities Workflow Coordination Customer Relations
Operations Procurement Data Management
QUALIFICATIONS:
Over the last several years, I have overseen the facilities and operational maintenance of multiple buildings at various sites and managed numerous outsourced resources.
PROFESSIONAL EXPERIENCE:
Facilities Manager Synaptics, Santa Clara, CA June 2007 to May 2008
●Interfaced with contractors on design implementation of construction projects
●Oversaw full cafeteria staff, various soft services and coordinated all company events
●Supervised the Security and Safety Team
●Interfaced with contractors on design and implementation of construction projects
●Developed and monitored relationships with various outsourced resources
●Managed Facilities related TI projects and maintenance contracts
Facilities Project Analyst/ CH2MHILL, Santa Clara, CA Oct 2006 to Mar 2007
Coordinator
●Develop budgetary reports and proposals to assist upper-level management in evaluating Facilities Operations
●Oversaw department budget and conducted routine research to improve overall day to day activity
●Scheduled required certifications, inspections, permits and renewals to maintain compliant status with local city and government regulations - ensure that permits for each facility were tracked and current, including elevator, fire/life/safety permits
●Responsible for the timely coding and processing of invoices, ensuring accuracy of coding to proper business units and resolved all invoice disputes
●Responsible for client and vendor service issues, associated with facilities requests and building maintenance
●Assigned work orders to Maintenance Technicians and Project Managers
●Supervised in-house maintenance technicians’ workload to support approximately sixty locations
●Coordinated and scheduled vendor and contracted activity to support daily operations and minor projects
Workload Operations/ Philips Semiconductors, San Jose, CA May 2000 to Dec 2003
Work-Flow Coordinator
●Generated and tracked purchase requisitions and authorized credit card payments
●Managed Call-Center phone calls and e-mails and continuously monitored the work order process
●Assigned work orders to Maintenance Technicians and Project Managers
●Scheduled and dispatched Maintenance Technicians
●Inter-faced with multi-site customer base regarding work orders, projects and requests
●Maintained a work order and maintenance database for historical data and audits
●Reconciled costs for parts, labor, vendor and contractor activity for various projects and maintenance work
Service Coordinator Electro-Motion Inc, Menlo Park, CA 1997-2000
●Prepared proposals and contracts for maintenance and service
●Managed daily schedules and prepared work orders for service technicians
●Ordered and scheduled delivery of parts for repairs and projects
EDUCATION:
Undergraduate Work Mission Community College, Santa Clara, CA 2000