Roberto Piloto-Garcia
Miami, FL *****
*********************@***********.***
Work Experience
Transportation Specialist
November 2020 to June 2021
• Provided positive experience to clients while providing safe and timely transportation to and from clients’ homes and various medical facilities
• Conducted daily vehicle inspections to ensure the safety and proper equipment of the vehicle
• Engaged in productive customer services interactions with clients and medical facility staff
• Completed daily reports fully and accurately and exercised efficient time management Transportation Specialist
Miami Beach Medical Group - Miami, FL
March 2020 to October 2020
• Utilized knowledge of local geography to proactively assess and make process transportation changes as necessary
• Engaged with clients, including discovering and responding to customer needs through clear and pleasant communication
• Ensured safety of clients in wheelchairs upon loading by strictly adhering to protocol Transportation Specialist
UnitedHealth Group - Miami, FL
March 2014 to February 2020
• Ensured a positive experience for clients\customers by having courteous interactions with them
• Maintained regular and consistent attendance and punctuality while adhering to an assigned schedule
• Followed a range of mandatory work instructions to safeguard the environment and wellbeing of clients Transportation Specialist
Airala’s Laser & Cataract Institute - Miami, FL
January 2006 to June 2011
• Provided non-emergency medical transportation to patients who go to medical appointments
• Planned, directed, and coordinated the transportation operations and administration of the fuel budget
• Served as contact point for all workers within assigned territories X-Ray Operator
Florida Rehabilitation Clinic A. Montaner - Miami, FL November 2004 to December 2005
• Performed radiographic examinations by setting equipment controls and developing subsequent image results
• Prepared patients for exams and explained procedures regarding usage of radiographic equipment
• Properly positioned patients for radiographic tests and applied shields to avoid unnecessary radiation exposure
Security Officer
Pinkerton Security Services - Miami, FL
September 2001 to October 2004
• Patrolled industrial and commercial premises to prevent and detect signs of intrusion
• Ensured security of doors, windows, and gates
• Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintains security of the premises
• Wrote daily reports of activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Circulated amongst visitors, patrons, and employees to preserve order and protect property
• Inspected and adjusted security systems, equipment, and machinery Die-cut Machine Operator
Albuquerque Printing Company - Albuquerque, NM
December 1997 to August 2001
• Operated automatic processor to develop photographs, plates, or base material used in single or multicolor proofs
• Set up and operated bindery equipment to cut, assemble, staple, or bind materials
• Maintained printing machinery and equipment to high regulated standard
• Measured density levels of color or color guides on proofs using densitometer and comparable readings to set standards
Education
GED
Skills
• Certifications: Chauffeur’s Registration Miami-Dade County, Security Officer License, X-Ray Technician License
Language: English (Working Proficiency), Spanish (Native) Certifications and Licenses
X-Ray Certification
Guard Card
Radiology Certification
Driver's License
CPR Certification