Project Manager Scrum Master

Roseline Ngongang

Senior Agile Project Manager/Scrum Master

Hagerstown, MD

Phone: 1-240-***-****

email: **********@*****.***

LinkedIn Profile

CAREER OBJECTIVE

Senior Agile Project Manager / Scrum Master with over 8 years of experience managing the development and execution of major projects, including scope, risk and budget management, SDLC and the delivery of medical devices. Experienced Scrum Master, working with high performance and cross-functional teams. A servant leader who ensures projects are completed efficiently and on-time while meeting the expectations of the stakeholders. A self-starter, self-motivated, self-directed and self-sufficient leader with exceptional communication, problem solving and leadership skills. Can thrive in a fast-paced, high-energy environment and is able to change hats as needed to suit the situation. EXPERIENCE

Scrum Master/ Agile Project Manager

DC Government from Mar 2013 -Present

● Facilitate stand-ups, and meetings to monitor progress and resolve any issues the team may be experiencing.

● Build strong relationships with stakeholders, application users, and product owners.

● Oversee and manage scope, timeline, quality, goals and deliverables that support business goals.

● Remove obstacles and develop solutions with the teams’ cooperation.

● Manage equipment repair and maintenance using Kanban.

● Teach the concepts of user story definition, velocity and burndown metrics to the team.

● Document progress and communicate to upper management and stakeholders.

● Take responsibility for successful product delivery.

● Guide teams to a culture of focus, improving the organization of their work through sprint planning, reviews and retrospectives throughout a project life cycle.

● Form partnerships across departments to streamline work processes and improve the speed at which the company can respond to and capitalize on opportunities.

● Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment

● Engage others, promote, and participate in Environmental, Health, and Safety initiatives, focusing on continuous improvement.

AGILE PROJECT MANAGER

Bank & Associates, CPA, MD, August 2009 - Mar 2013

● Led project deliverables towards program objectives.

● Communicated with all levels of the organization in order to represent the objectives, risks, and needs for the program.

● Led activities across numerous functions to meet the objectives of a given program including scope, budget, and schedule.

● Facilitated new Scrum teams to deliver work, increase discussion, drive decision making and resolve conflict

● Built a trusting and safe environment to air issues and concerns and supports collaborative problem solving

● Coordinated project activities and lead completion of deliverables in alignment with overall program strategy considering impact to risks/risk mitigation, budget, effort estimates and schedule for new product development.

● Developed plans with core members to eliminate and mitigate risk. If risks cannot be mitigated within the core team, determine appropriate means to communicate and elevate issues to appropriate individuals within the organization.

● In partnership with the Program Manager, identified opportunities for improving the overall performance of the program.

● Collaborated closely with functional core team leaders.

● Maintained a safe and professional work environment.

● Maintained positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

● Worked with Product Owners to prioritize backlog and prepare for Sprint Planning.

● Led Retrospective meetings and ensures feedback is incorporated in a continuous improvement cycle. EDUCATION

Associate in Science, Business Administration

Montgomery College Takoma Park, MD

ADDITIONAL SKILLS

Other skills:

• Agile Framework (Scrum, Kanban, XP, Lean, SAFe)

• Edge medical device

• Marketing, Sale. Recruiting, Tableau, MS Office

• Project Management: Agile Business Analyst role, Agile Project Manager, Product Owner, Scrum Master);

• Software Development (DevOps, SDLC, TDD, ATDD)

• Cloud Services: (AWS, GCP)

• Business Tools: (Confluence, Jira, Trello, Monday.com)

• Leadership & Management (Team Building, Coaching & Mentoring, Motivational Speaker, CERTIFICATIONS

• Certified Scrum Master from Scrum.org

• American Heart Association Basic Life Support and CPR, Valid through Oct 2023

• First Aid, Valid through Oct 2023

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