Warehouse Associate Customer Service
Resume:
Tara Shaw
Drumheller, AB 403-***-**** ***********@*****.***
SKILLS SUMMARY
Hardworking, reliable and dedicated individual
Proven ability to excel under pressure and meet deadlines in an efficient manner
Excellent customer service skills
Self-motivated and quick learner
Strong written and verbal communication abilities
Experience operating warehouse equipment (reach truck, power pallet jack, forklift, and picker)
Proficient with Microsoft Office software
EMPLOYMENT HISTORY
Cashier Budget Storage 2013-2021
Provide outstanding customer service by helping customers understand their needs, recommend storage solutions, and help them acquire the needed product solutions
Assist reservation and walk-in customers in renting storage units, understanding the lease terms, fees and completing lease agreements
Collect from delinquent customer accounts
Manage, verify, balance cash drawer; prepare and make daily deposits
Warehouse/Front End Calgary Fasteners 2006 – 2012
Shipper/Receiver Moore’s Industrial 2006
Warehouse Associate Kuehne & Nagel Logistics 2005
Shipper House of Tools 2002 – 2005
Unload inbound trucks and trailers (in compliance with safe material handling procedures)
Assist with processing of inbound shipments including sorting, quality checking, count verification.
Perform put-away of product on all levels of racking using powered material handling equipment
Pick customer, and branch order from various bin locations as per the details on work orders
Prepare customer order and interbranch orders for shipment
Use of specialized inventory systems and software to ensure accuracy
Data entry and invoicing responsibilities
Answering of phone calls, customer inquiries and sales processing as required
Perform maintenance and janitorial duties to ensure store and warehouse cleanliness
EDUCATION & TRAINING
WHMIS
Alberta Safety Council Lift Truck License
Class 5 License
Diploma J.G. Diefenbaker High School 1994
REFERENCES
Available Upon Request
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