Customer Service Security Supervisor

JAYASOORIYA ARACHCHIGE ANTHONY DINUKA JAYANATH DE SERAM

• 929-***-**** • ***************@*****.***

• 380 Cary Ave, Staten Island, NY 10310

EXPERIENCE

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Speed Link Logistics International, Kelaniya, Sri Lanka.

• Handled Inter-container transport within Colombo Harbor 2015 – 2019 Private Secretary of Mr. Sarath Fonseka, Sri Lanka

• Mr. Sarath Fonseka, Field Marshal & Former Army Commander Defense Minister in Sri Lanka.

2019 – 02/2022 Fuel Attendant & Cashier, BP Gas Station, Staten Island, NY

• Assists customers with purchases and Fuel dispense

• Operating cash register

• Restocking merchandise

• Providing Prompt, efficient, and courteous customer experience 2019 – 02/2022 Cashier, Sagara Food City, Staten Island, NY

• Receives payment by cash, credit cards, and other electronic forms at the counter (Apple Pay)

• Demonstrates a pleasant attitude and energy to ensure great customer service

• Conveys a professional demeanor, appearance, and communication skills in accordance with Grocery store guidelines

• Stocking shelves and marking prices on items

2020 – CURRENT Security Supervisor, Staten Island, NY Nucci’s South Italian Restaurant, Staten Island, NY

• Greets guest and employees in a cheerful welcoming manner.

• Patrolling and monitoring activities on the company’s premises regularly to discourage criminals and ensure the environment is safe and secure

• Controlling the entrance and departure of employees, visitors, and vehicles according to protocols

• Performs perimeter, parking lot, and building patrol

• Monitoring surveillance cameras to watch out for any disruptions or unlawful activities

2022 – CURRENT Security Officer, Staten Island, NY NYC Department of Citywide Administrative at 135 Canal Street

• Using provided communication devices such as two-way radios in a clear and concise manner

• Testing security systems and, if needed, operating X-ray machines and metal detectors

• Provides direction and answers questions to assist guests and employees

• Handles all building emergency alarms

• Document security related inquiries from tenants, employees, and the general public

PROFESSIONAL INFORMATION

• New York State Security Guard License – ID: 100********

• Metal Detector Training, 03/17/2022 – ID: 198248866 EDUCATION St. Joseph’s College, Colombo 10, Sri Lanka

• General Certificate of Education (Ordinary Level), 2009

• General Certificate of Education (Advanced Level), 2012 ESOFT Metro Campus, Colombo, Sri Lanka

• Computer D-Tech Diploma at ESOFT, 2014

University of Colombo, Sri Lanka

• High School Diploma & Bachelor of Mass Media in 2018 EXTRA-CURRICULAR

ACTIVITIES

• Represented College level Cricket for U-13, U-15 & U-17

• Junior Prefect at St. Joseph’s College, 2009

• Senior Prefect at St. Joseph’s College, 2011

• Deputy Head Prefect of the Prefects’ Body at St. Joseph’s College, 2012

PERSONAL SKILLS

• Excellent Communication Skills

• Leadership Skills as Demonstrated Above

• Strong Attention to Detail

• Ability to Assess Situations Effectively

• Maintain Strict Time & Attendance Standards

• Maintain Professional Appearance Standards

• Displays Courtesy, Respect & Exceptional Customer Service

• Perform Cardio-Pulmonary Resuscitation if Necessary REFERENCES Mr. Don Wisidagama

Staten Island University Hospital, Staten Island, NY 10309

• Cell Phone: 347-***-****

• Email: ***.**********@****.***

Mr. Rajiv Gupta

Staten Island University Hospital, Staten Island, NY 10309

• Cell Phone: 917-***-****

• Email: *******@*********.***

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