DORSENIA JAMES JR
PO BOX ****
SIOUX CITY, IA ***02
*************@*****.***
RELATED EXPERIENCE
Customer Services Representatives
Spoke with customers by phone.
Provided information about products and services.
Took and recorded orders.
Canceled accounts.
Assessed validity of customer complaints.
Determined possible causes of customer complaints.
Communicated with a clear, distinct voice.
Strategically targeted customers for increased sales.
Provided sales support.
Maintained a positive and professional phone demeanor.
Performed office duties such as data entry and word processing.
Identified areas for improvement.
Production/Warehouse/Labor
Casual Worker doing various duties (distribution, sorting, cleaning
Wrap pipe with duct insulation
Disassemble and assemble computer, shipping computers, stacking computers
Insulating piping and other construction items
Shipping and Receiving
Stock merchandise etc.
Stack boxes, run printer, run tape machine to tape boxes top and bottom
Perform drywall clean up and insulated frame with fiberglass which will be between the sheetrock
Janitorial work clean rest rooms, mop floors, empty trash, change soap dispensaries vacuum rugs,clean windows
WORK HISTORY
2015-2015 Customer Services Representatives - Lawrence & Schiller – North Sioux City SD
2015-2015 Warehouse Worker- Sioux Bee Honey Associates- Sioux City IA
2013-2014 Custodian/Groundkeeper- Sabre Industries Inc. Sioux City IA
2013-2013 Custodian- City/County Law Enforcement Center South Sioux City IA
2011-2013 Delivery Driver- Ken Delivery Services Inc.
2011-2011 Casual/Clerk - U.S. Postal Service - Sioux City, IA
2010-2010 Wrap duct Insulator - Triple J Installation - Sioux City, IA
2010-2010 Production - Recycletronics - Sioux City, IA
2008-2009 Pipe Insulator - Plains Mechanical - Sioux City, IA
EDUCATION
Western Iowa Tech College - Technical Business Management - Sioux City, IA
Western Iowa Tech College- Heating and Air Conditoner & Refrigeration- Sioux City, IA
324 Signal Company- Karlsruhe, Germany- Personnel Administration Specialist