********@*****.*** 937-***-**** Marysville, Ohio 43040
PROFESSIONAL SUMMARY
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
WORK HISTORY
ViaQuest Hospice. Marysville, OH
Administrative Assistant 12/2019 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Maintained staff directory
Generated reports and typed letters in Word and made spreadsheets for various Hospice needs.
Provided clerical support to company employees by copying, faxing and filing documents.
Maintained office supplies inventory by checking stock and ordering new supplies.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Organized paperwork such as charts and reports for office and patient needs.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Prepared and maintained accurate digital health records for patients.
Onboarded and Offboarded all company employees.
Prepared IDG Agendas for Hospice Offices
Paid Hospice Invoices for Offices and Patients
Ordered Uniforms for new employees
Transmitted HIS to CMS Website
Ran multiple reports for Directors in EMR system
SKILLS
Multitasking and Time Management
Report Preparation
Strong Organizational Skills
Judgment and Decision Making
Multi-Line Telephone Systems
Confidentiality and Data Protection
Verbal and Written Communication
Professional and Courteous
Meticulous Attention to Detail
Detail-Oriented
Supply Ordering
Patient Health Information Access
HIPAA Compliance
EDUCATION
RiverView High School
Warsaw, Ohio
05/1995
High School Diploma
Pamela Medley